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  Public Ticket #732429
My Front Page disappeared after WP update
Closed

Comments

  • Larissa started the conversation

    After updating Wordpress my front page disappeared. Now I can't create anything with Visual Composer and the only thing showing on my front page is my header, footer and menu. I would like to have my slider back and my blog posts below it. Not sure how to get it back.

  • John replied

    Hey Larissa-

    Having the same issue with the Moose theme ... it looks like it's a JavaScript problem from here which is triggering the broken items like you're seeing.  Wordpress updated the minimum requirements of jQuery from 1.11.x to 1.12.x and there are a few syntax issues with one of the files in the Elated themes package.  Agreed, it's no fun - but I don't think it will be super difficult for them to address this quickly.


    Attention: Dev team... in the /assets/js/modules.min.js file, this should be adjusted:

    a[href*=#]

    should have quotes around the #, so changed to:

    a[href*='#']

    -John

  •  1,845
    Elated replied

    Hi there,

    There is error with latest jQuery included in WP 4.5. We fixed the problem and we are posting update soon. We hope it will be approved soon.

    There is temporary FIX FOR WP 4.5 – The new jQuery Version ( wp-includes/js/jquery ) in WP 4.5 causes the issue. Till to the update from Code you can copy the old jquery folder into wp-includes/js folder. Than everything works fine.

    So, download older WP version, find that folder and replace new folder with old one. Regards.



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Larissa replied

    Has there been an update yet? I have not received any notifications.

  •  1,845
    Elated replied

    Hi Larissa,

    Yes, new theme update was released same day. You can download it from Theme Forest now.

    We also released new update with latest VC version, so now latest theme version is 1.2.1 with Visual Composer 4.11.2.1


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Mark Arenz replied

    Has anyone reported issue specific to Surface products? I'm getting complaints that the headers aren't showing up.


    On a Surface the demo page is also broken: http://chandelier.elated-themes.com/

    This is also an issue on Chrome for Windows 10 (not Chrome for OSX)


    Latest VC 4.11.2.1

    Latest WP 4.5.1

    Latest theme 1.2.1


    FYI: this fixed it for meon Chrome (bolded for emphasis)

    function eltd_child_theme_enqueue_scripts() {

    wp_register_style( 'childstyle', get_stylesheet_directory_uri() . '/style.css'  );
    wp_enqueue_style( 'childstyle' );

    wp_dequeue_script( 'google_map_api' );
    wp_deregister_script('google_map_api');

    }
    add_action('wp_enqueue_scripts', 'eltd_child_theme_enqueue_scripts', 11);

    That doesn't fix it for Windows10 Firefox, though. 

    I ended up using CSS to nullify the animation. To be frank, I wish there was a way to enable/disable the header animation in the options.

  •  1,845
    Elated replied

    Hi Mark,

    For now, we didn't have any complains...

    We're using Windows 8 and 10 here and we don't have any issue on Chrome....

    Regarding the deregistation of google map api scripts, we don't thing it's a good idea, because google map elements are using that script.

    This ticket belongs to Allure category, and as we can see you have one private ticket in Chandelier category, so please continue further conversation on that ticket and we'll check how we can help with all your issues. Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.