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We bought extended license for these plugins (Visual Composer and Layer Slider), and we can't give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don't get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install. You can ignore messages about activation these plugins, you have/get inside Plugin settings.
We have indeed have the same problem. (borderland2)
It seems because of that the Elated background image / headers / testimonial images are not working anymore. For example the picture in this header http://demo.elated-themes.com/borderland2/about/
When will we be able to upgrade it so it works again?.
You have this issue because you updated your WordPress to 4.5 version before new theme update was released. Please update your theme to latest version that is compatible with WP 4.5 and check your website again. Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello unfortunately the Visual Composer plugin doesn't work. The link is www.artravelink.com
I tried several times to find a solution. You find the screenshots attached.
Please see the screenshot of the page for creation of the post. I can use only HTML.
Thank you.
just search for the answer...
From Elathed themes:
We bought extended license for these plugins (Visual Composer and Layer Slider), and we can't give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don't get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.
You can ignore messages about activation these plugins, you have/get inside Plugin settings.
We have indeed have the same problem. (borderland2)
It seems because of that the Elated background image / headers / testimonial images are not working anymore. For example the picture in this header http://demo.elated-themes.com/borderland2/about/
When will we be able to upgrade it so it works again?.
Hi,
You have this issue because you updated your WordPress to 4.5 version before new theme update was released. Please update your theme to latest version that is compatible with WP 4.5 and check your website again. Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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