Comments Gerard started the conversationApril 14, 2016 at 9:48amHello, I purchased your theme yesterday and have tried to upload it quite a few times now. My route has been: Appearance> Themes> Add New> Upload Theme> Choose file> Then I select: themeforest-14806079-read-digest-theme-for-magazines-newspapers-blogs-wordpress-theme.zip and click on open> Install Now> It appears to upload to 100% and then says "Are you sure you want to do this" with Please try again underneath If I repeat the sequence the same happens over. Can you help please Many thanks 1,845Elated repliedApril 15, 2016 at 3:19pmHi Gerard,Already answered here: https://elated.ticksy.com/ticket/733558Please continue further conversation on that ticket. Thanks. The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
Hello,
I purchased your theme yesterday and have tried to upload it quite a few times now.
My route has been: Appearance> Themes> Add New> Upload Theme> Choose file> Then I select:
themeforest-14806079-read-digest-theme-for-magazines-newspapers-blogs-wordpress-theme.zip
and click on open> Install Now> It appears to upload to 100% and then says "Are you sure you want to do this" with Please try again underneath
If I repeat the sequence the same happens over.
Can you help please
Many thanks
Hi Gerard,
Already answered here: https://elated.ticksy.com/ticket/733558
Please continue further conversation on that ticket. Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.