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  Public Ticket #761189
Facebook share says "Not Found"
Closed

Comments

  • Patrizio started the conversation
    May 7, 2016 at 1:41pm

    Hi,

    I am not able to share my pages on FB as it says: "NOT FOUND. BACK TO FACEBOOK". I tried any possible thing to fix this. 


    Could you please help me to sort this out?


    Thanks

  •  1,845
    Elated replied
    May 10, 2016 at 7:19pm

    Hi Patrizio,

    Facebook changed some sharing options, so we have to adjust that in our theme code, and we'll do that for next theme update....

    You can solve that issue temporary if you edit this code in social-share.php file located in your theme folder/framework/modules/shortcodes/socialshare/social-share.php: http://screencast.com/t/VSC9ZeuL

    with this code below:

    case 'facebook':
     if ( wp_is_mobile() ) {
     $link = 'window.open(\'http://m.facebook.com/sharer.php?u=' . urlencode(get_permalink()). '\', \'sharer\', \'toolbar=0,status=0,width=620,height=280\');';
     } else {
     $link = 'window.open(\'http://www.facebook.com/sharer.php?s=100&p[title]=' . urlencode(kreate_elated_addslashes(get_the_title())) . '&p[url]=' . urlencode(get_permalink()) . '&p[images][0]=' . $image[0] . '&p[summary]=' . urlencode(kreate_elated_addslashes(get_the_excerpt())) . '\', \'sharer\', \'toolbar=0,status=0,width=620,height=280\');';
     }
     break;

    like this: http://screencast.com/t/sy9lMxYp8GT

    Hope this will help.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  1,845
    Elated replied
    June 2, 2016 at 6:21pm

    Hi Alex,

    You posted just dash, did you want to ask as for help?

    All the best

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Patrizio replied
    June 5, 2016 at 1:59am

    It fixes the issue. Thanks guys!

    Pat

  •  1,845
    Elated replied
    June 7, 2016 at 6:14pm

    Hi,

    Glad that we were able to help. 

    Fell free to write us again if you encounter any more problems.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Pablo replied
    June 12, 2016 at 4:39pm

    Hi!

    I added this code and it says:

    Fatal error: Call to undefined function Chandelier\Modules\SocialShare\kreate_elated_addslashes() in/home2/pablobm/public_html/uniquerobertosilvosa.com/wp-content/themes/unique/framework/modules/shortcodes/socialshare/social-share.php on line 163

    Any solutions?

    Thanks!

  •  5
    YateArreglo replied
    June 13, 2016 at 12:59pm

    Hi Elated,

    Tried fix with Flow Theme and it doesn't works neither :(

  •  1,845
    Elated replied
    June 13, 2016 at 4:41pm

    Hi guys,

    Not all themes are the same so please open individual tickets so we can solve your individual problems.

    Thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  5
    YateArreglo replied
    June 13, 2016 at 6:32pm

    Really? Instead support us?

    OK will create new ticket and will wait more time to have the fix shhhhh

  •  1,845
    Elated replied
    June 14, 2016 at 1:55pm

    Hi Yate,

    We've responded to your question inside your other ticket.

    Thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  5
    YateArreglo replied
    June 15, 2016 at 12:09am

    OK replied there also, and as you can see is same code, screenshot and fix for this Kreate template you posted here, so it does means: NOT working the fix... apart de wasted time waiting it :/

    Thanks.

  •  1,845
    Elated replied
    June 15, 2016 at 3:35pm

    Hi Yate,

    Sorry for the waste of your time!

    We have responded in your other ticket.

    Thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.