Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #784923
Import issues
Closed

Comments

  • Dzmitry started the conversation

    After several unsuccesfull content imports (stucked on 90%) finaly 100% was shown. (in elated options->import)

    But now.... "search palces" button doesnt work (redirects to home)

    +

    Some menu big problems. See screenshot.

    Is there a way to make it work and look normaly? 

    Thanky you,

    Dzmitry

  •  1,845
    Elated replied

    Hi,

    Could you provide us WP admin access in PRIVATE REPLY so that we can run clean import? Can we delete content which you have imported? 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Dzmitry replied privately
  • Guilherme replied

    Same problem here! Please, help :)

  •  1,845
    Elated replied

    Hi,

    Sorry for late response

    @Dzmitry We can see that you have completly imported demo. You need just to set desired icons in Listing -> Listing Categories http://screencast.com/t/Pk8mp850xXY1 and in the widgets Top bar right to set your domain instead ours http://screencast.com/t/64umqQ1k5A

    @Guilherme We have imported demo for you, check your ticket


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Dzmitry replied

    Ooook...thank you. 

    Is there a way for searching by keywords to performe multiple keywords search? For example, if i'd input "good morning" in keywords it will find results containg either "good" or "morning" or both?

  •  1,845
    Elated replied

    Hi,

    You are welcome 

    Unfortunately, for now is only possible to search by title keywords :/ 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Dzmitry replied

    Which is weird, because I thought default /s query searches that way. Theme somehow alters it.

    Is there a workaround to display search results on map using other from "listing search" shortcode ??

  •  1,845
    Elated replied

    Hi,

    Map takes parameters from the listing Search shortcode and it is only possible to search map using this shortcode. Or you can link Listing Categories in the menu and to filter map using this links.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Dzmitry replied

    Unfortunately, filters didn't help me ;(

    So... I tried to modify function search_and_go_elated_query_listing_items()  - and it goes well, it makes shortcode to search things the way I want, shows them on a map, but after a little time (like a second or two) search-and-go resets my search results and shows all listings on the map.... Where is that little bugger, who spoils my search? Can you help me, please?

  •  1,845
    Elated replied

    HI,

    Could you get some feedback from your hosting service what is causing this redirect because we can't see any error in console or in networks ? Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Dzmitry replied

    Never mind... didnt manage to adapt the theme to my needs. If there only was an option to search for several categories simultaneously (with OR condition)... ;((

  •  1,845
    Elated replied

    Hello,

    Thanks for updating your ticket. For now we don't have that feature :/


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.