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  Public Ticket #794684
Bugged user registration
Closed

Comments

  •  1
    Torbjørn started the conversation

    User registrations aren'nt working properly because upon entering username and password in the registration form, no email is sent to the user with their password. I do however as admin get an email about the registration, but for the user it's useless without a password (and would be very time consuming if I'll have to manually add passwords to all new users).

    I've installed Search & Go on a fresh wordpress install with only the plugins provided with the theme.

  •  10
    Albert replied

    I've been able to sign up and I've received the email:

    Thanks for signing up to our blog. 
     
    You can login with the following credentials by visiting http://elyrian.directory
     
    Username: albert
    To set your password, visit the following address: http://elyrian.directory/wp-login.php?action=******
    We look forward to your next visit!
     
    The team at Elyrian Directory

    :)

  •  1,845
    Elated replied

    Hi,

    We can see that you have activated some other theme, we can not inspect this without our theme activated ? Could you provide us WP admin access so that we can inspect this? 

    By default, email is sent to user and he can set desired password.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  1
    Torbjørn replied

    That's because I had to take it down and setup a different theme because yours was broken on so many things and didn't respond till now... 

  •  1,845
    Elated replied

    Hi,

    Sorry for late response, when somebody answer on ticket before us, it push the ticket down the list, that is they way how Ticksy works :/

    Sorry for this delay, can we help you with this issue, or you have changed theme ? 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    Torbjørn replied

    I had to change theme (that worked perfectly right out of the box....) and I've now got about a 100 users on the site. 

  •  1,845
    Elated replied

    Hi,

    I am glad that you found suitable theme and sorry for inconvenience. This is one of the first versions of the theme and we will improve our theme with every new update.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.