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Ok, this is getting out of hand with all the tickets, but here goes another one...
When trying to save a form made by you guys, may it be listing packages, listing categories or whatever, when I click save/publish/update the forum resets to its former state. So if I try updating a listing package for example that followed the demo my changes are disregarded. If I try to make a new one, all the fields are emptied on save.
This is also happening to me, and still no solution in weeks - I have re-installed WP from scratch and also reinstalled the theme and Demo Content, and still nothing - Some people are able to change icons from what I can see in the other sites in these tickets, but a few seem to be having this problem... Elated please help us fix this or the theme is useless!! There are things about the theme that would be perfect for what I want, but I will need to give up on it if it takes much longer......
If anyone has found a workaround - can you please let us know. Thanks
I have had a reply from Elated - this link it isn't helping me yet, but it may help you? My issue has become a bit worse for some reason - I am now getting 404 page not found errors not just the blinking screen that resets???
I don't get 404 errors on one host, but I am getting them on the other - it must be a hosting error it seems, as the settings and installs are identical?? I have not had a reply about the initial error where the screen looks like it will save, but just resets.
I just tried this code in the HTAccess on my slightly more functional test site, and no it doesn't work for that one either - I thought it might be worth a shot sorry!!
Has anyone found a fix for this?? I have checked hosting - upgraded to php 5.6, increased all max post size etc to 512MB and still not working??
** EDIT - it turns out my Post Max Size was still set to 256MB which was causing the issue. Checking yoursitehere/phpinfo.php will tell you what yours is set at - or you can install a phpinfo plugin.
Could we get server error log files from all of you so that we can inspect this closer. Because in this 3 cases we are getting the same issues, which we can't replicate on our installation or our demo. Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi all, I finally have a solution!! Set your hosting php version to 5.6 and get your host to manually set your max_post_size to 512MB , now everything is working :)
Ok, this is getting out of hand with all the tickets, but here goes another one...
When trying to save a form made by you guys, may it be listing packages, listing categories or whatever, when I click save/publish/update the forum resets to its former state. So if I try updating a listing package for example that followed the demo my changes are disregarded. If I try to make a new one, all the fields are emptied on save.
This is also happening to me, and still no solution in weeks - I have re-installed WP from scratch and also reinstalled the theme and Demo Content, and still nothing - Some people are able to change icons from what I can see in the other sites in these tickets, but a few seem to be having this problem... Elated please help us fix this or the theme is useless!! There are things about the theme that would be perfect for what I want, but I will need to give up on it if it takes much longer......
If anyone has found a workaround - can you please let us know. Thanks
Hi Torbjørn,
I have had a reply from Elated - this link it isn't helping me yet, but it may help you? My issue has become a bit worse for some reason - I am now getting 404 page not found errors not just the blinking screen that resets???
https://wordpress.org/support/topic/404-error-after-edit-gt-update-post
Cheers
I don't get any 404 errors though like those in that link of yours, it appears to save normally but instead resets.
I don't get 404 errors on one host, but I am getting them on the other - it must be a hosting error it seems, as the settings and installs are identical?? I have not had a reply about the initial error where the screen looks like it will save, but just resets.
I just tried this code in the HTAccess on my slightly more functional test site, and no it doesn't work for that one either - I thought it might be worth a shot sorry!!
Cheers
Thanks anyways! I have other wordpress installs on the same host without any problems, so it has to be something with this theme unfortunately.
The same happens here, reported as a private ticket no. 788411 . Elated team, could have a look? :)
Hi,
Sorry for late response
We need to inspect every site separately so we will continue our conversation on the tickets which you have opened regarding this issue. Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Has anyone found a fix for this?? I have checked hosting - upgraded to php 5.6, increased all max post size etc to 512MB and still not working??
** EDIT - it turns out my Post Max Size was still set to 256MB which was causing the issue. Checking yoursitehere/phpinfo.php will tell you what yours is set at - or you can install a phpinfo plugin.
Hi,
Could we get server error log files from all of you so that we can inspect this closer. Because in this 3 cases we are getting the same issues, which we can't replicate on our installation or our demo. Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi all, I finally have a solution!! Set your hosting php version to 5.6 and get your host to manually set your max_post_size to 512MB , now everything is working :)
Thanks
Shannon
HI Shannon,
I am glad that this is finally solved :)
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Forms are saving now. Still other things I thought was related are bugged though. But this issue can be closed.
Hi,
We're glad it's fixed!
Let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.