Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
You can check on your PayPal account who has payed you. For now we don't have list where are listed all user which can be viewed by admin of the website. We will improve our theme in the future updates.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
Where do I see who has purchased packages and how many days left?
Regards,
Paul
Hi,
Unfortunately, we don't have dashbord preview of the users which purchased packages with preview of how many days left :/
We will forward this to our project manager as suggestion for some of the feature improvements
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So I am taking peoples money but I have no way of checking this?
That's a big issue, huge.
Paul
Hi,
You can check on your PayPal account who has payed you. For now we don't have list where are listed all user which can be viewed by admin of the website. We will improve our theme in the future updates.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok makes sense of now. Thanks.
Regards
Paul
Hello,
You are welcome!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.