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  Public Ticket #801514
Search results page not complete
Closed

Comments

  •  9
    Paul started the conversation

    Hi,

    Looks like the search results template is missing?

    Paul

  •  1,845
    Elated replied

    Hi Paul,

    Sorry for the late response!

    Try using one of the followed templates on your desired page http://screencast.com/t/d3wnmkRwBYSD

    Let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  9
    Paul replied

    Hi,

    It's the default search results page, I cannot change this.

    Paul

  •  1,845
    Elated replied

    Hi Paul,

    Sorry for the late response!

    This is the default look of our search template and it can be changed by changing the file on this path ...\wp-content\themes\search-and-go\search.php but changing it files under custom coding.

    Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.

    In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

    Thanks for understanding.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  9
    Paul replied

    Shouldn't you at least have a title, like "search results for" That is standard.

  •  1,845
    Elated replied

    Hello,

    You have to enable breadcrumbs , if you need to this text appear http://screencast.com/t/3Pdd5bqy0gCl

    Set this in Elated options-> Title http://screencast.com/t/W63gPH0wxC.

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  9
    Paul replied

    Hi,

    I don't want breadcrumbs switched on, the layout doesn't work on mobile devices, as previously reported.

    Paul

  •  1,845
    Elated replied

    Hello,

    Sorry but,  breadcrumb is only solution through the options. The other one requires custom work, and as we already explained you, we are not in a position to accept any custom work at the moment.

    We hope you understand.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  9
    Paul replied

    It is not custom work, it is a standard page and feature within all wordpress theme, you forgot to do it.


    Please do it.

  •  1,845
    Elated replied

    Hello,

    This is how we handled this in our theme. So for this features developers can choose different solutions and we have chose this one. If you need to use other one, it requires some templates changes and it is custom work for this kind of support.

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  9
    Paul replied

    I give up. I'll get someone to finish your work at my expense then.

    Paul

  •  1,845
    Elated replied

    Hello,

     We will try to fix all required bugs. In this case it is not bug, it is theme feature. But we will try to fix other bugs as soon as possible.

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.