Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We have managed to replicate this issue, thanks for noticing this. We have forwarded this to our dev team for fixing it. It will be fixed in the next update.
Thanks for your patience!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We have the same issue with not being able to claim a listing - you mention this is going to be fixed within the next update. When is the next update due ?
We can not tell you at this point, but our dev team are working on it. You have to wait until next update. It will be resolved with other issues on this theme.
Thanks for patience!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
It's not working here. Maybe because I'm using only free plans on my site, is it possible to enable claim list for this plan?
Btw, if I change the author manually, the listing don't appear in "my listings" of the new author.
Thanks.
Hi Guliherme,
Sorry for the late response!
We have managed to replicate this issue, thanks for noticing this. We have forwarded this to our dev team for fixing it. It will be fixed in the next update.
Thanks for your patience!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
We have the same issue with not being able to claim a listing - you mention this is going to be fixed within the next update. When is the next update due ?
Many thanks
Hello,
We can not tell you at this point, but our dev team are working on it. You have to wait until next update. It will be resolved with other issues on this theme.
Thanks for patience!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.