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I have a problem, not import demo files in the admin panel (( He writes that the files are loaded, but in fact there's nothing. No pages and no media files.
I do everything as described here:
Search & Go comes with a one-click import module. To import one of the included demo sites, please follow these steps:
Login to your WordPress admin panel
Navigate to Elated Options > Import
From the Import dropdown menu, choose the demo site that you would like to import
From the Import Type dropdown menu, choose what type of content you'd like to import:
All - imports pages, content, widgets, and settings. We recommend this for users who would like to import a demo site exactly as it appears on our live demo.
Content - imports only pages and their content. This option is recommended for users who would like to see how we've created our page layouts, but who want to keep their own settings in Elated Options.
Widgets - imports only widgets. This option is recommended for users who would only like to populate the theme’s widget areas with the widgets from their chosen demo. No other content is imported.
Options - imports settings in Elated Options only. This option is recommended for users who would like to achieve the same look and feel of their chosen demo site, but do not want to import any additional content.
If you also wish to import media files (images, videos, sounds), make sure to set the Import attachments option to "Yes".
Click on the Import button and wait for the import process to finish.
I think your WordPress memory limit and upload time is too low and because of that you got this problem. Could you please try to increase these values or ask your hosting service to do that for you.
Then check again import functionality. If you still have the problem, could you provide me WP admin access to inspect this problem and specify which demo content you want to import?
Let us know how it went, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello !
I have a problem, not import demo files in the admin panel ((
He writes that the files are loaded, but in fact there's nothing. No pages and no media files.
I do everything as described here:
Search & Go comes with a one-click import module. To import one of the included demo sites, please follow these steps:
Hi Sanj4ella,
Sorry for the late response!
I think your WordPress memory limit and upload time is too low and because of that you got this problem. Could you please try to increase these values or ask your hosting service to do that for you.
max_execution_time = 300
memory_limit = 96M
upload_max_filesize = 128M
post_max_size = 1024M
Then check again import functionality. If you still have the problem, could you provide me WP admin access to inspect this problem and specify which demo content you want to import?
Let us know how it went, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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