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You have to to update your theme to the latest version we released 1.3, then update Visual Composer to 4.12 and Woocmommerce 2.6.1 we included in it, and clear cache.
Could you provide us your FTP access? We need to compare your files with ours, because our demo works fine and we can not see what is issue at this point.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For some reason existing and pending listings are not showing in the “My Listings” panel
Hi Shayne,
Would you please send us your website url and wp admin credentials in a PRIVATE REPLY so we can inspect the problem closely?
Let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
You have to to update your theme to the latest version we released 1.3, then update Visual Composer to 4.12 and Woocmommerce 2.6.1 we included in it, and clear cache.
1. Theme update
http://searchandgo.elated-themes.com/searchandgo-help/#!/getting_started_updating_search_amp_go
2. VC update
a. Please make sure main theme is activated while performing other steps
b. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it
c. You will see message that required plugin is missing at the top of your WordPress Dashboard
d. Install the plugin and then activate it
3. Clear browser cache
If it does not work for you, feel free to ask
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thankyou for your help
Hi,
So I have updated the theme and Visual Composer.
Im still having the same problem. There and no listings ( pending or approved ) in "My Listings" dashboard
Can you please help
Hello,
Could you provide us your FTP access? We need to compare your files with ours, because our demo works fine and we can not see what is issue at this point.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.