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Hello =) I'm writing to You to ask what exact files should I replace to update Flow Theme? You see the problem is that I changed lotta files in you theme to make it compatibility with plugins. Thanks You very much in advance, Best wishes, Sergey
In order to save your changes of losing with theme update please send us the name of the files you have changed so we can tell you on how to preserve those changes. After that just update the flow theme while following the instructions below
I'm afraid that it can't be done, because just too many files got updated, so there in now way to be sure that all the files will be properly updated if you do it manually. Also if you don't do the update in the right way, you might loose the compatibility with some plugins.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello =)
I'm writing to You to ask what exact files should I replace to update Flow Theme? You see the problem is that I changed lotta files in you theme to make it compatibility with plugins.
Thanks You very much in advance,
Best wishes,
Sergey
Hi Sergey,
Sorry for the late response!
In order to save your changes of losing with theme update please send us the name of the files you have changed so we can tell you on how to preserve those changes. After that just update the flow theme while following the instructions below
1. Theme update
http://flow.elated-themes.com/documentation/#!/getting_started_updating_flow
2. VC update
a. Please make sure main theme is activated while performing other steps
b. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it
c. You will see message that required plugin is missing at the top of your WordPress Dashboard
d. Install the plugin and then activate it
3. Clear browser cache
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Are You seriously? Lotta files and I don't remember them all. Can You just give me a list of files to update?
Hi Sergey,
Sorry for the late response!
I'm afraid that it can't be done, because just too many files got updated, so there in now way to be sure that all the files will be properly updated if you do it manually. Also if you don't do the update in the right way, you might loose the compatibility with some plugins.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.