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Okay
  Public Ticket #811971
important
Closed

Comments

  • greg started the conversation

    Hi, 

    I'm worried about my project, because i have difficulties...  I really need help....

    1)   When we add a new listing, when we want to create one, we have to fill several forms... Name, email, website, we have to select a category, but i have 12 categories in my main menu at the top, and in this fill only 10 appears.... How can i change it to find the same numbers of categories than the main menu at the top ? 

    2) When we choose ( still in the création form ), the sub category, nothing appears, even if the main menu there are sub categories...  It should have an automatic apparition between categories and sub categories...  How can i make them appear ?  It's no automatic ? 

    3) When a person create a listing, how can i manage to make the listing life for ever ? With no limit of expiry date ?  I've been surprised to see a block below :  Your not longer allowed to .....  

    4) If we create 2 listing, in the link listing on the home page, it appears 2 business photos.... but it doesn't size the photos at the same size....  Any possibility to get an automatic size ?   ( each photo same dimension ) 

    5) If i don't want a person insert a video in the création listing, how can i cut off the link " insert video " ?  

    6) The link " website" doesn't work, it opens a link with my website as root.... "mywebsite/website-extern.fr   ( I want it to be extern for people reaching the business website )  How can i change it ?  It has to be :  website-extern.fr 


    I'm sorry for all of my questions, but i though it was much easier to use....  I've been working on for a month, and i really need your skills....  

    Thanks 

    Greg

  •  1,845
    Elated replied

    Hello,

    We have answered on those questions in your previous ticket. So, we are waiting for additional info in order to help you more. 

    Thanks


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