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  Public Ticket #812249
Visual Composer Plugin won't install
Closed

Comments

  • Helga started the conversation
    June 26, 2016 at 8:42pm

    HI there.

    I have installed a new Flow/FLow Child theme onto a new wordpress installation. I have tried everything and cannot get the Visual Composer Plugin to install.  I get this error message:


    Destination folder already exists. /home/content/90/7794390/html/wp-content/plugins/js_composer/

    Plugin install failed.

    Please help as soon as possible. 

    Thanks

  • Helga replied
    June 26, 2016 at 8:45pm

    Ignore this ticket please. I went and removed the folder and reinstalled. Thanks.

  •  1,845
    Elated replied
    June 28, 2016 at 1:22pm

    Hi Helga,

    Glad that you were able to solve it!

    Let us know if there is anything else we can do for you, thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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