Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
1. I have a problem with the READ MORE buttons in the Flow theme. In Firefox they work perfectly, in Chrome and Explorer they don't work at all, it keeps showing the 3 small blocks. What can this be? Can you help me with that?
2. Furthermore I noticed that in Firefox the menu is fully coloured red and in Chrome and Internet Explorer they are not. (I prefer the looks of Chrome and Explorer). Can I change that as well?
3. Is there a way to hide the comments and dates and likes in the quotes look? I would like to use these quotes as advertisements. Is there a way to add a link to an external webpage from that look/post?
4. When I open a page from the main menu (f.e. "Over Trendy FM" and then "Adverteren"), the page opens at the right side of the screen in 1/4 look. Can I change this so that the page would open in the middle and in 2/4 look?
1) It works fine on our side. We can not replicate issue at this point. Did you fix this. If you are not, could you please clear browser cache and then try again. Thanks
Sorry but I cleared all caches, tried out on several other pc's and different internet connections. In Chrome and Explorer the read more buttons keep hanging. If you click them, even after 5 minutes nothing happens. We just keep seeing the 3 small blocks moving around.
Thank you for your fast reply. Love the theme, hope this will soon be fixed... Little worried right now.
Hi guys,
I have 4 questions/problems:
1. I have a problem with the READ MORE buttons in the Flow theme. In Firefox they work perfectly, in Chrome and Explorer they don't work at all, it keeps showing the 3 small blocks. What can this be? Can you help me with that?
2. Furthermore I noticed that in Firefox the menu is fully coloured red and in Chrome and Internet Explorer they are not. (I prefer the looks of Chrome and Explorer). Can I change that as well?
3. Is there a way to hide the comments and dates and likes in the quotes look? I would like to use these quotes as advertisements. Is there a way to add a link to an external webpage from that look/post?
4. When I open a page from the main menu (f.e. "Over Trendy FM" and then "Adverteren"), the page opens at the right side of the screen in 1/4 look. Can I change this so that the page would open in the middle and in 2/4 look?
I added some screenshots to explain.
Best regards,
Blis Belgium
Hello,
1) It works fine on our side. We can not replicate issue at this point. Did you fix this. If you are not, could you please clear browser cache and then try again. Thanks
2) Same is here. Here is how it appears in Mozilla on our side http://screencast.com/t/BHvvFiBfl2. Same appearance is in Chrome and Explorer http://screencast.com/t/mAAPXdJh and http://screencast.com/t/lJvOvD0TS4
3) To hide comments and dates please add this css code in Elated Options> General > Custom CSS
To add external link you can use text block VC element, and insert link here http://screencast.com/t/jmeav3BjDL53 .
4) Unfortunately it is not possible.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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Hi guys,
Sorry but I cleared all caches, tried out on several other pc's and different internet connections. In Chrome and Explorer the read more buttons keep hanging. If you click them, even after 5 minutes nothing happens. We just keep seeing the 3 small blocks moving around.
Thank you for your fast reply. Love the theme, hope this will soon be fixed... Little worried right now.
Kind regards,
Blis.be
Hello,
Here is the video, you can see that everything works fine http://screencast.com/t/0Oxy8urPRE
Try to clear the cache again by following this explanation https://support.google.com/accounts/answer/32050?hl=en
Let us know. if it helps.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.