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  Public Ticket #846496
Modal
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Comments

  • Maco started the conversation

    How can I make a modal window?

  •  1,845
    Elated replied

    Hi Maco,

    Sorry for the late response!

    Unfortunately,

    There is no such options on our theme, but you could consider using some plugin that might help you achieve that. 

    Please let us know if there is anything else we can help you with, thanks! 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Maco replied

    Thanks but it din´t worked. It appears this massage:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


    When I copy and pates the code at the top of my .htaccess file like the article that you sent me says 

    <FilesMatch "\.(ttf|otf|eot|woff)$">
      <IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
      </IfModule>
    </FilesMatch>


    I don´t know if it is because I am using multisite so my .htaccess file already have this code:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
    RewriteRule . index.php

  •  1,845
    Elated replied

    Hi Maco,

    You should contact the creator of the plugin that you're using to help you solve the installation issue. As for the 500 Internal Server Error here is a link on which you can find the explanation why its showing http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Most commonly its caused because of the low memory limit, so you could try to set it to at lest 96M as its explained in the link.

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.