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Is it possible to view videos on mobile devices? If so, what do I need to change? Slider video plays fine on computers, does not play at all on mobile devices.
We're afraid that the Video slider is not supported by all mobile/tablet devices and it may not work on some of them, depending on their support for it.
Let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Not actually sure which devices support it so we can't say much about this issue. We're afraid that it's not possible embedding youtube/vimeo video on the slider, but we had some positive feedback about people using gifs instead of the video in a slider and were getting the desired effect on mobile devices.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Is it possible to view videos on mobile devices? If so, what do I need to change? Slider video plays fine on computers, does not play at all on mobile devices.
Thanks.
Hi Boe,
We're afraid that the Video slider is not supported by all mobile/tablet devices and it may not work on some of them, depending on their support for it.
Let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So which devices does it work for? Or could I embed a youtube / vimeo video on the slider and have it work on mobile devices?
Hi Ben,
Not actually sure which devices support it so we can't say much about this issue. We're afraid that it's not possible embedding youtube/vimeo video on the slider, but we had some positive feedback about people using gifs instead of the video in a slider and were getting the desired effect on mobile devices.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.