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  Public Ticket #856900
Setup menu main navigation
Closed

Comments

  •  2
    Nuria started the conversation

    Hello
    1) I have trouble configuring the main navigation menu. I have chosen the show "magazine" template and entering the names of my categories menu dislodges and occupies two rows. These two rows invade block images that follows.
    2) On the other hand, if it was related, I can not update the Visual Composer plugin. I have two WP themes that contain it and may be confused codes. How I can locate the code that brings Visual Composer Read & Digest?

  •  1,845
    Elated replied

    HI Nuria,

    Regarding your first question, please try pasting the code listed below to Elated Options/General/Custom css field to see if it will resolve the issue that you're having, if not please send us direct link to your website and we will send you customized css code for your issue

    .eltdf-main-menu>ul>li>a span.item_inner{
        padding: 0 10px!important;
    }

    An for the second question, we bought extended license for Visual Composer and Revolution Slider, and we can't give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don't get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.

    You can ignore messages about activation these plugins, you have/get inside Plugin settings.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •  2
    Nuria replied

    Thank you. I try it.

    Regards

  •  2
    Nuria replied

    Hello
    The code works perfectly, so thank you (i send you an image). But me like to know what I should do in the event that the menu categories grow in the future. Should I increase the digit "..... px"?

    And with respect to the second issue, I am then pending update.

    Thanks again

  •  1,845
    Elated replied

    Hi Nurla,

    You should decrease the the "px" value or decrease the font-size of the menu items from the Elated Options/Header http://screencast.com/t/hZ7rwAXIf

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Nuria replied

    Thank you. In fact I have two questions.
    1) Social Media Icons: I need to linkedin logos and google +. I do not know generate.
    2) My logo is not aligned in the center (just above the menu). I looked widgets that area and there seems to be none causing the error. I have assigned "Logo" and then "Logo position", "center". But still the same. Attached image.
    Thank you

  •  2
    Nuria replied

    The logo is now OK. I've worked on it and is well.

    But I need create other social icons, what can I do it?

  •  1,845
    Elated replied

    Hi Nurla,

    You just need to navigate to Pages/Add new page, and add the Elated Icon shortcode in which you will select the desired icon and link http://screencast.com/t/4utJYgrPr then you just need to go to classic view, copy the generated to code and paste it to desired place on your website http://screencast.com/t/iGGMtmmCsG61

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Nuria replied

    Thank you. 

    You are very kind.

    Regards

  •  1,845
    Elated replied

    HI Nuria,

    Glad that we were able to help!

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Nuria replied

    It done.

    Sorry but I have a question about problem with Visual Composer again. 

    I installed the plugin with the theme and individual or isolated way and still can edit a single page. My topic Read & Digest has been installed several times but always in the same place, I did this because I could not properly load the demos. I do not understand why it does not work. I am now completely stopped, unable to work. I need a solution for this. My version is 4.5.3 WP I do not know if I could be giving incompatibility of some sort.

    Thank you.

  •  1,845
    Elated replied

    Hi Nuria,

    Will you please provide us with your wp admin credentials in a PRIVATE REPLY  so that we can inspect the issue closely?

    We're waiting for your response, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.