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  Public Ticket #857320
Listing order / Recommended change
Closed

Comments

  • John started the conversation

    Hi, I hope you can help.

    When I look at the All Listings page (/category-without-map/) the listings are displayed in Date Desc order (the date they were added). The client would like it to default to Name Desc so that it is in alphabetical order.

    Also, on the right where yo have the Recommended section the client would like to change the word Recommended to Similar Restaurants. Can you tell me how I would do this?

    Thanks for your help.

  •  1,845
    Elated replied

    Hello John,

    1) Go to this file wp-content\themes\search-and-go\framework\modules\listing\templates\parts\listing-archive-advanced-fields.php and change position of Name Desc and put it on the beginning of the list like here http://screencast.com/t/Ctno5u5vI 

    2) Go to this file wp-content\themes\search-and-go\framework\modules\listing\templates\parts\related-listings.php and change marked text http://screencast.com/t/Z4LeA96VtrG

    Thanks 


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  • John replied

    Thanks for that. I'm having a small problem. I did the Date Asc part (attached) and although it works it still shows the listings in date desc order until you manually click say, Date Acs and then Name Asc, then it goes into Date Asc order.

    Also, I assume that this will be written over if there is an update. Is that correct? If so how would I add this part to my Child Theme? I would guess that it would go onto the functions.php file but I'm not sure what info I would copy there.

    Thanks again for your help.

  •  1,845
    Elated replied

    Hello again,

    I thought it can be changed just by replacing places in the list, but it does not work properly as you mentioned. It can be changed just with a bit of custom work, and we basically would not accept any custom work, but I promised you that we will adjust it , so we will edit code a bit for you. The only problem is that our developer for this theme is on vacation, so you should wait until next week for it.

    Please let me know by the end of the next week and I will come up with the solution.

    Thanks for patience. 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • John replied

    That's great. Thanks very much.

    All the best.
    John

  •  1,845
    Elated replied

    Hello again John,

    You are welcome!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • John replied

    Hi, you asked me to remind you about the Alphabetical change that you were going to make for me.

    I would be grateful if you could help.
    Thanks.

  •  1,845
    Elated replied

    Hello here,

    I have forwarded this to our dev team. I will let you know when I get some reply.

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • John replied

    Hi, I would be grateful if you could let me know what's happening here. It's been over a week now and the client is getting quite annoyed.

    Thanks again for your help.

    John

  •  1,845
    Elated replied

    Hello here,

    I got a report from the developers that it will be adjusted  this week. So we will send you solution by the end of the week. I know we promised you, but since it's a custom work, we can not be quick as we do when it comes to the common issues.

    Thanks again for patience! 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  1,845
    Elated replied

    Hello here,

    Here is the attachment with the files and the guide how you should achieve all changes. Basically You need to replace all files from the attachment instead o your current files (you'll see in the guide where that files exist in your theme). Also since this is a custom work, you need to do all this changes after every update, so please save this files somewhere.

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • John replied

    Hi,

    Thanks for your help but when I download the file and click it it opens a file named search and go custom_922.zip which when clicked opens a file named search and go custom_922.zip.cpgz that just opens a copy of the previous file. I'm using a Mac on the latest OS release.

    Thanks,
    John

  •  1,845
    Elated replied

    Hello,

    You need to install Winrar and extract this file first and then you will see appropriate files.

    Thanks  


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • John replied

    Thanks you for all your help. It works great!

    Much appreciated,
    John

  •  1,845
    Elated replied

    Hello,

    You are welcome :)

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks in advance! 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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