Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
You just need to update your theme to the latest version we released, then update Visual Composer to 4.12 we included in it, and clear cache, and everything will be fine again.
the post facebook sharing does not work on mobile. desktop is fine.
Hi Joz,
You just need to update your theme to the latest version we released, then update Visual Composer to 4.12 we included in it, and clear cache, and everything will be fine again.
1. Theme update
http://flow.elated-themes.com/documentation/#!/getting_started_updating_flow
2. VC update
a. Please make sure main theme is activated while performing other steps
b. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it
c. You will see message that required plugin is missing at the top of your WordPress Dashboard
d. Install the plugin and then activate it
3. Clear browser cache
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.