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Okay
  Public Ticket #864581
Installing Demo Stalled
Closed

Comments

  •  2
    Richee started the conversation

    I went to install the demo content for Moose 9 twice. The first stalled out at 40% and I let it sit for about an hour while working on other things. My second attempt stalled out at 50% and has been sitting there for hours now, while I worked. Here is what it has looked like for hours: 

    Any thoughts? I wasn't sure how I would go about giving you my credentials to login but I can do that as well. 

    Thanks.

  •  2
    Richee replied

    I just did what was said in this post: https://elated.ticksy.com/ticket/802572 and it worked. Awesome!

  •  1,845
    Elated replied

    Hi Richee,

    Glad that you were able to solve the issue, that's great!

    Please let us know if there is anything else we can do for you, thanks!


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