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I can not replicate this but as I can see on the image you have cross-origin issue. Please follow the solution from the link bellow. It will work for all browsers.
The reason is, when we use any content delivery network then the contents are not served directly from origin server but are served from other domain that’s yourcdn.domain.com ( which is a masking name of other domain ).
Actually, this kind of problems occurs because of cross-origin resource sharing issue or in short form CORS.
So, basiclly you need to paste piece of code in the htaccess file from the link that I sent you bellow.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
Sometimes when my page loads, the elated video button sometimes show an E symbol instead of a play button. Why is that? How can I fix that?
Thanks
Hello here,
Sorry but I can not replicate this issue. Can you please record some video and show me when it happens?
Thanks in advance
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
please check my site now, also here is a picture.
Hello here,
I can not replicate this but as I can see on the image you have cross-origin issue. Please follow the solution from the link bellow. It will work for all browsers.
http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/
Let us know if it helps.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Why am I having this problem? It is because of a server issue?
Hello here,
Here is explanation:
The reason is, when we use any content delivery network then the contents are not served directly from origin server but are served from other domain that’s yourcdn.domain.com ( which is a masking name of other domain ).
Actually, this kind of problems occurs because of cross-origin resource sharing issue or in short form CORS.
So, basiclly you need to paste piece of code in the htaccess file from the link that I sent you bellow.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.