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  Public Ticket #871556
Complete page outside the grid
Closed

Comments

  •  2
    Mark started the conversation

    I see several template options regarding a page, but none seem to show a complete page outside the grid whenever I click on the corresponding menu button. Only if I refresh the page it does work. Is this perhaps an Ajax issue or did I do something wrong?

  •  1,845
    Elated replied

    Hi Mark,

    This is just how the Blog expanding tiles template works, when you set it as a template for you homepage. If you would like to show the whole pages when you click on them or on a menu you should just use some other template for you homepage http://screencast.com/t/Z7L8AHacIA0

    Also there is one more option, you can link all of your menu items to open in a new tab. You should just navigate yourself to Appearance/Menus and in the top right part of the screen, under the screen options you need to check the Link target option http://screencast.com/t/zfQWBbP7eh0g After that, just access your desired menu item, and check the Open the link in a new tab option http://screencast.com/t/GSn7GwK6

    Please let us know if there is anything else we can do for you, thanks!


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  •  2
    Mark replied

    Sorry for my late response. Due to vacation and several business engagements I wasn't at the office much.

    I've made the changes you suggested for opening in a new tab/window, but it has no effect.

    I like the way the tiles template works. But there are, as you mentioned yourself, options to choose a different template. Unfortunately, this doesn't seem to work very well. Whenever I choose Full Width, nothing changes to the page. However the page does change whenever you click on the menu button twice. I'd say this is strange behaviour. Don't you agree? It's like clicking on the Home button, the page slides down. That also makes no sense to me.

    Please look at the attached file. That is how I would like this page to be shown. What settings need to be changed?

  •  1,845
    Elated replied

    Hi Mark,

    Sorry for the late response, it was weekend and we are working with limited resources during weekends, but we are back in full speed again.

    Seems like you have deleted our theme form your website so we're not able to inspect the issue you're having. Please let us know if you install our theme back.

    Thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.