Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
It is about 1.5 weeks could not solve this issue, your server's value low bla bla. Add yourself and try to edit listing type. Registration is not. I'm throwing in the trash because they can not solve the problem of the theme. Theme does not work.
Please send us WP admin access, we can not access with the admin access that you sent us earlier? Please note that this works fine on our local as well as on our live. Also try to install on your localhost and you'll see that you will be able to save any option. The issue is connected with the low resources, so you could try with the other hosting company.
We really want to help you to use this theme as you imagined when you bought it.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
It is about 1.5 weeks could not solve this issue, your server's value low bla bla. Add yourself and try to edit listing type. Registration is not. I'm throwing in the trash because they can not solve the problem of the theme. Theme does not work.
Hello,
Please send us WP admin access, we can not access with the admin access that you sent us earlier? Please note that this works fine on our local as well as on our live. Also try to install on your localhost and you'll see that you will be able to save any option. The issue is connected with the low resources, so you could try with the other hosting company.
We really want to help you to use this theme as you imagined when you bought it.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I've got the same problem :(
Hi Leonardo,
Please submit a new ticket with and explanation of your issue so that we can inspect it and provide you with the solution.
Thanks,
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.