Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We're really thrilled with your work on this theme - it's beautiful!
The question we have is regarding currencies. We're based in South Africa, so we need South African Rands (ZAR) as the currency, but it isn't listed as an option... is it possible to add it please?
Unfortunately it is not possible, because we have included PayPal as a payment system and PayPal have not included this currency, so we can not do anything here. :(
If you have any other question, feel free to ask.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks for the response! Do you have any plans to implement an additional payment gateway that caters for more currencies? If not, I have to request a refund as this theme won't work for us.
Hi guys,
We're really thrilled with your work on this theme - it's beautiful!
The question we have is regarding currencies. We're based in South Africa, so we need South African Rands (ZAR) as the currency, but it isn't listed as an option... is it possible to add it please?
Thanks very much!
Hello Nathalie,
We are glad to hear that.
Unfortunately it is not possible, because we have included PayPal as a payment system and PayPal have not included this currency, so we can not do anything here. :(
If you have any other question, feel free to ask.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi guys,
Thanks for the response! Do you have any plans to implement an additional payment gateway that caters for more currencies? If not, I have to request a refund as this theme won't work for us.
Many thanks,
Nathalie.
Hello,
We have approved your refund request.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.