Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #889671
Elated Tabs
Closed

Comments

  •  2
    Atila started the conversation
    September 13, 2016 at 6:41am

    Hi,

    I have 2 questions regarding the Read & Digest home configuration:

    1- How can I delete this "blank space" between the header menu and the first slider? (please see file  Screen Shot 2016-09-12 at 23.37.42.png attached).

    2- How can I add a link/shortcode to each Elated Tab? As you can see on the second file (Screen Shot 2016-09-12 at 23.38.56.png), we added the tab, but we are not able to add any links or codes on it. I checked your docs and these are the instructions: 

    "After you have chosen your type of tabs you can add tabs and change the following settings for each tab:

    • Title - Set a title for this tab.

    Now you can add content to the tab. You can insert any shortcode inside the tab."- HOW? 

    Every time I try to edit the tab the only thing I can change is the title and style.

    Thanks!



  •  1,845
    Elated replied
    September 14, 2016 at 5:42pm

    Hello,

    Please send us URL to your website as well as WP admin access, so that we can inspect this closer? 

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Atila replied privately
  •  1,845
    Elated replied
    September 15, 2016 at 6:22pm

    Hello,

    1) Please add this css code in Elated Options > General > Custom CSS:

    @media only screen and (min-width:1024px) and (max-width:1200px) {
      .eltdf-main-menu.eltdf-default-nav > ul > li > a {
        font-size:12px !important;    
    }
            
    }

    2) Could you explain us precisely? We can not figure out what is your exact requirement here?

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Atila replied
    October 13, 2016 at 12:09am

    Hi,

    Regarding point 2: please see the screenshot attached. We'd like to have this category buttons that each time you click on it, the slider/content changes.

    http://readanddigest.elated-themes.comHow can we do that? Thanks! :)

  •  2
    Atila replied
    October 13, 2016 at 1:26pm

    Hi! Besides that...the slider changes and now the pictures are not configured as it should (screenshot attached). Is there a way to copy exactly the same config as the read & digest home layout? --> http://readanddigest.elated-themes.com

    Is there a premium service so you guys could help us to set this up? The blog is a messa :(

    Thank you, your help is much appreciated!

  •  1,845
    Elated replied
    October 14, 2016 at 1:36pm

    Hello,

    1) In order to set tabs you need to use Elated Tabs VC element http://screencast.com/t/teV9blLUon0e and Elated Block within Elated Tabs as you can see in the screenshot. 

    2) As I could see you managed to fix this issue http://screencast.com/t/487ll67Vq . You need to post featured images with the same size. We use 1366 × 660px in the demo content. 

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.