Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I'm loving the theme, it's making my site look very fancy!
I have came across a minor problem. My header at the top of the page slightly overlaps my posts and it's driving me crazy, on mobile it's fine but desktop it just doesn't want to budge.
I'm no good with all this coding stuff so please make it easy for me! :)
It can be fixed with the minor css code, but you have to launched your website first, so that we can inspect your code and send you appropriate css code.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks a lot!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hey guys,
I'm loving the theme, it's making my site look very fancy!
I have came across a minor problem. My header at the top of the page slightly overlaps my posts and it's driving me crazy, on mobile it's fine but desktop it just doesn't want to budge.
I'm no good with all this coding stuff so please make it easy for me! :)
Many thanks
Brandon
Hello,
We are glad to hear that!
In order to fix this, please send us URL to your website and we will send you appropriate css code.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It's www.gadgoo.com, but it's not yet live.
Hello,
It can be fixed with the minor css code, but you have to launched your website first, so that we can inspect your code and send you appropriate css code.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I really shouldn't make it live yet but here it goes, please reply ASAP, it's live now - www.gadgoo.com
Hello,
Sorry for the late response!
We've got issue with the ticksy system.
Please paste this code in Elated Options > General > Custom CSS field:
.eltd-content {margin-top:0 !important;
}
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Perfect, all sorted!
Thanks very much for your support and the awesome theme, keep up the good work guys.
Brandon
Hello,
You're welcome!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks a lot!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.