Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are not sure that we understand what are you trying to accomplish, could you please provide us with the screenshot so that we can see if this can be achieved?
We're waiting for your response, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Seems like some of the plugins that you're using with your theme is causing the Login Button to not even be displayed as you can see in the following screenshot http://screencast.com/t/y2jvXMKE
Please disable this plugin, or if you are not sure which one to disable, disable all of 3rd party plugins to see which one is causing you this issue.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
As we can see everything is fine now http://screencast.com/t/4OEhbScTcDs. If you still have same issue, please clear the browser cache and then try again.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi Hadi,
Sorry for the late response!
Seems like you have been able to solve the issue, that's great! http://screencast.com/t/RrTMefWC60eH
Please let us know if there is anything else we cam do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, but my main menu is still wrapping. Can you give me the css to help with this? thanks
Hi Hadi,
Please try pasting the following code inside the Elated Options/General/Custom css field to see if this will resolve the issue
body .eltd-vertical-align-containers .eltd-position-right{ width: 50%!important; }Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok thanks that worked. Can you also give me a code to make the elated login full width?
Hi Hadi,
We are not sure that we understand what are you trying to accomplish, could you please provide us with the screenshot so that we can see if this can be achieved?
We're waiting for your response, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Attachment posted. For some reason the elated login button is not wide enough to show email address/sign in etc.
I may have erased the css that allows its full width. please help, thanks
Hi Hadi,
Sorry for the late response!
Seems like some of the plugins that you're using with your theme is causing the Login Button to not even be displayed as you can see in the following screenshot http://screencast.com/t/y2jvXMKE
Please disable this plugin, or if you are not sure which one to disable, disable all of 3rd party plugins to see which one is causing you this issue.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, now it is displayed but it below the main menu. How can I make it right next to the main menu? CSS?
Hello,
As we can see everything is fine now http://screencast.com/t/4OEhbScTcDs. If you still have same issue, please clear the browser cache and then try again.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.