Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
1. In the slider area, when you go to "www.hedonisticat.com" instead of arrows, it shows numbers 4 and 5. Not everyone experience this problem but it's rather a large group of people.
2. Social media icons on the left corner of top bar doesn't show up. There are just squares. When you go from just "hedonisticat.com" icons are perfectly normal though.
3. This is the most important. On the mobile view, sidebar is shown first instead of blog area. Most of our visitors find blog post difficult to find on their mobile devices and just go away. We want blog area to be placed before sidebar, just under the slider. How to do it?
So could you tell me then how to make text in sidebar area align to centre or to the right side? Other way, sidebar on the right side doesn't look nice.
I wanted to ask you if it's possible to arrange post on the slider the way I want? Now posts are arranged in chronological way (I guess). I don't know how to change it and it's really important for me to put them in specific order.
Hello,
We have some problems with our website.
1. In the slider area, when you go to "www.hedonisticat.com" instead of arrows, it shows numbers 4 and 5. Not everyone experience this problem but it's rather a large group of people.
2. Social media icons on the left corner of top bar doesn't show up. There are just squares. When you go from just "hedonisticat.com" icons are perfectly normal though.
3. This is the most important. On the mobile view, sidebar is shown first instead of blog area. Most of our visitors find blog post difficult to find on their mobile devices and just go away. We want blog area to be placed before sidebar, just under the slider. How to do it?
Hello,
Please send us WP admin access, so that we can inspect this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
1) and 2) We can not replicate this issue http://screencast.com/t/DhEN7pGrSa , but it seems like cross-origin issue and you can fix it with this solution for all browsers. http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/
3) In order to fix this, you need to set sidebar on the right side in Elated Options > Blog http://screencast.com/t/Gm4dTQMK
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So could you tell me then how to make text in sidebar area align to centre or to the right side? Other way, sidebar on the right side doesn't look nice.
Hi there,
You just need to paste the following code to Elated Options/General/Custom css field and you should get the desired effect
#sb_instagram .sbi_header_text .sbi_bio, #sb_instagram .sbi_header_text h3, aside.eltd-sidebar .widget.eltd-latest-posts-widget .eltd-blog-list-holder.eltd-minimal .eltd-item-text-holder .eltd-item-title, aside.eltd-sidebar .widget.eltd-latest-posts-widget .eltd-blog-list-holder.eltd-minimal .eltd-item-text-holder .eltd-post-info-date, body aside.eltd-sidebar .widget .eltd-widget-title{ text-align: center; }Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good morning,
I wanted to ask you if it's possible to arrange post on the slider the way I want? Now posts are arranged in chronological way (I guess). I don't know how to change it and it's really important for me to put them in specific order.
Hello,
If you want to have custom order, you can do that by adding post IDs. Paste desired IDs here http://screencast.com/t/nJEgRLh3l in slider shorcode.
You can find post IDs here in each post http://screencast.com/t/4VytRYy5NQT8.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.