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  Public Ticket #929787
Navigation and social media icons
Closed

Comments

  •  2
    eX_clama started the conversation

    Hello there!

    I'm having some problems with my site

    -It takes lot on loading... it goes really slow! I check with gtmetrix and it seems to be ok (except Remove query strings from static resources that can be improved). Please, take a look on any navigator.

    - On Chrome doesn't appear social icons.

    - On Safari doesn't work navigation.

    - And now the navigation doesn't work on any navigator.

    Please, could you give answer ASAP? Because I have to finish my site today and I'm having a lot of trouble here.

    Thanks

  •  2
    luizeduardosf replied

    I am having the same issue. I click on some item of the menu and it doesnt work, just load the page forever, but if I type the page link on the navegator it works.

  •  1,845
    Elated replied

    Hi luizeduardosf,

    Please use this solution in order to solve this issue. It will work for all browsers. 

    http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/

    For future reference, please submit a new ticket for your issues so that you can provide us with all necessary information regarding your  website.

    Please let us know if there is anything else we can do for you, thanks!

     


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  2
    luizeduardosf replied

    Thanks, it was very helpful.

    I'm still having another problems

    i'm using vertical menu and I want to change somethings.

    1) I draw two green squares in the print screen which represents spaces in the menu which i want to remove or decrease them. How I do those changes?

    2) I draw a red squares in the print screen where I want to insert social media icons exactly like in the demo "http://flow.elated-themes.com/flow2/creative-flow/" Sorry for my bad english.

    best regards,

    Luiz Eduardo


  •  1,845
    Elated replied

    Hello,

    You are welcome! 

    Please send us screenshots that you mentioned bellow, since you have not attached them?

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    luizeduardosf replied

    Im trying to upload it but its not working, so i put in the website...Screen

  •  1,845
    Elated replied

    Hello,

    Please open new ticket and send us link to your website there, so that we can check this and help you?

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.