Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I am configuring my Homepage. I appreciated in the DEMO the possibility of watching a video directly at a popup in Homepage (for example, see attached file video-player-popup.jpg) . However, I do not understand how to do it...
I also do not see in my HP the player icon on the video post preview ( for example, see attached file video-player-icon.jpg ).
Finally, I did not find any documentation about megamenu configuration. I did a few attempts, but it did not work! :(
1)and 2) Can you please send us links to demo pages where you saw this possibility, so that we can check it and send you explanation how you can achieve that.
3) Please send us WP admin access, so that we can check this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I am configuring my Homepage. I appreciated in the DEMO the possibility of watching a video directly at a popup in Homepage (for example, see attached file video-player-popup.jpg) . However, I do not understand how to do it...
I also do not see in my HP the player icon on the video post preview ( for example, see attached file video-player-icon.jpg ).
Finally, I did not find any documentation about megamenu configuration. I did a few attempts, but it did not work! :(
i am waiting for hearing from you soon.
Thanks a lot.
Giovanna Farina
Attached you can find the video post preview example with the player icon
Hello,
1)and 2) Can you please send us links to demo pages where you saw this possibility, so that we can check it and send you explanation how you can achieve that.
3) Please send us WP admin access, so that we can check this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Giovanna,
Please refer to the following screenshots to see how the mega menus were created on our demo website http://screencast.com/t/VeD5qtbdZ http://screencast.com/t/aEO23KFEH
http://screencast.com/t/J6oUtNZlWJh http://screencast.com/t/RDIy0fev
http://screencast.com/t/NFDK9MKQaDoj http://screencast.com/t/Tsp83BqhXBOK
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.