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  Public Ticket #950075
Top Menu inactive when scroll down and up again
Closed

Comments

  •  2
    josepetri started the conversation
    November 9, 2016 at 7:19pm

    Hi:

    The top menu link buttons does not work when I scroll down and I scroll up again to the top menu.

    When I put the cursor mouse on the top of the button, I can see the correct link on the left-bottom corner of the screen but if I click the button the hiperlink does not work.

    Everythink work if I do not scroll down.

    I tested with different "Header Type" configuration (Fixed Advanced, etc) but all the same.

    Any help will be welcome,

    Rgds, Petri

  •  1,845
    Elated replied
    November 10, 2016 at 2:36pm

    Hello,

    We can not replicate this issue on our side. Have you fixed this? If you still have same issue, please clear browser cache and then try again. 

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  2
    josepetri replied
    November 10, 2016 at 6:55pm

    Hello:

    I already fixed it. I solve it making bigger the memory limit at the hosting for 32Mb to 128Mb.

    I was having error 500 also and both errors desapeared.

    Thank you for your help.

    Rgds,

    Petri

  •  1,845
    Elated replied
    November 10, 2016 at 6:59pm

    We're glad to hear that.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.