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  Public Ticket #955292
Sliders not loading properly
Closed

Comments

  •  2
    Seth started the conversation

    I have a slider just under the header on every page. Some pages load fine but most of them on the first load do not display the slider. If you refresh the page, they display fine. It is that way on mobile as well and on multiple browsers. I submitted this issue once before, and you responded that you could not replicate it. You suggested to empty the cache. I have done that multiple times, but the issue is still there. And now the client is seeing it as well as some of my co-workers so it is definitely a real issue. Can you take a look and see what you can find out?

  •  1,845
    Elated replied

    Hi,

    We managed to reproduce the issue. It seems that Layer slider animation is not triggered on some pages, and only sometimes. Try to disable all additional plugins and test again in order to see if this is caused by some plugin conflict.

    Also try to disable page transitions http://screencast.com/t/iyto6V3Qa and test again . When transitions are turned on, header and footer are not reloaded, only content get reloaded. This can cause issues mostly with some plugins because they demand their scripts to be loaded in header or footer and they are not. If you happen to experience this later on while you are developing your site, note that first thing to do is to turn off page transitions.

    And lastly if nothing above helps, you can try to add custom css code below from Elated options > General > Custom CSS field.

    img.ls-bg {
        width: 100%  !important;
        height: auto !important;
        margin-left: 0px !important;
        margin-top: 0 !important;
    }
    

    Code should force displaying of layer slider image even if script execution is stopped.

    Best Regards!


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