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Okay
  Public Ticket #956333
Listing tags
Closed

Comments

  •  2
    fionacat started the conversation

    I have created a listing tag called 'canine massage'

    It has been applied to one listing called K9 treatments

    It is the listing type Specialist & Practitioners and I have created a sub-listing called Canine Massage

    In the listing type feature list there is also an option to select Canine Massage

    However, when I type in the word 'canine massage' in the keywords box the listing does not appear. It says 0 found

  •  1,845
    Elated replied

    Hello,

    There is no possibility to recognize listing by tag. In this case 'Keywords' mean any word from text and the title in the listing. You can not search by tags there.  

    Thanks


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  • garrand_partners2016 replied

    This is interesting because in the documentation, it states by adding tags you improve searchability, but that is not the case. Should probably update the documentation. 



  •  1,845
    Elated replied

    Hello,

    When we say that, we meant on SEO. But we agree it can confuse customers. We will change it in documentation and explain that part precisely.

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.