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Okay
  Public Ticket #965271
missing files
Closed

Comments

  •  2
    drheinlein started the conversation

    Hello,

    something does not work in the php-script (see attached file) The theme is fully installed (only some fonts do not copy.)

    Could you please help, I can not work with the theme.


    Thanks a lot,

    Markus

  •  1,845
    Elated replied

    Hello,

    Could you please send us WP admin access, so that we can inspect this closer?

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •  2
    drheinlein replied

    Hello, thanks, I solved the problem myself.

  •  1,845
    Elated replied

    Hi Drheinlein,

    That is great!

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.