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Okay
  Public Ticket #986149
Bug on the bar
Closed

Comments

  • wahib26 started the conversation
    December 12, 2016 at 1:38pm

    Hello, 


    I have a little bug, when I go to the bottom of the page you can see "E-Déco" alone ... What can i do please ?

  •  1,845
    Elated replied
    December 12, 2016 at 5:28pm

    Hello,

    Sorry but we can not access currently on your website http://screencast.com/t/g2qsmcaH4. Could you please check this with your hosting first? 

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • wahib26 replied
    December 12, 2016 at 7:18pm

    Hello maybe i mistake on the URL...


    thi is the new URL : https://decoparunhomme.com/

  •  1,845
    Elated replied
    December 13, 2016 at 2:48pm

    Hello,

    Please add this code in Elated Options > General > Custom CSS field:

    .eltd-main-menu {
        width:103%;
    }

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • wahib26 replied
    December 13, 2016 at 6:14pm

    Hello, 

    The bug is still apparent

  • wahib26 replied
    December 13, 2016 at 7:12pm

    Now it's ok ! 


    Thank you very much : )

  • wahib26 replied
    December 14, 2016 at 12:32pm

    hello, 

    sorry the bug returns 


  •  1,845
    Elated replied
    December 14, 2016 at 3:31pm

    Hello,

    You have not paste the code properly. Please send us WP admin access, so that we can check this?

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • wahib26 replied
    December 14, 2016 at 5:12pm

    Ok your email adresse ? please


  •   wahib26 replied privately
  •  1,845
    Elated replied
    December 15, 2016 at 5:05pm

    Hello,

    We have not received any credentials for you. If you still experience same issue, please send WP admin access in private reply?

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • wahib26 replied
    December 15, 2016 at 7:13pm

    Ok and well now the bug to disappeared
    So no need for access for the moment thank you very much and sorry

  •  1,845
    Elated replied
    December 16, 2016 at 5:03pm

    We are glad to hear that!

    Let us know if you need anything else! 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.