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  Public Ticket #993548
custom portfolio
Closed

Comments

  •  2
    eylulgormus started the conversation

    Hello, I'm setting up a new site with this theme and it's one of the best themes I've ever used; so thanks very much for the fantastic work.

    I was wondering how to enable the social share option on a custom portfolio page? When I enable it through theme options, it shows up on all portfolio types except custom. Is there a shortcode or some other way I can include it on the custom portfolio type?

  •  1,845
    Elated replied

    Hello,

    We are glad you like this theme!

    Since it's a portfolio custom type, you can add share only if you use Elated Social Share VC element. There is no way to do this with the options. 

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •  2
    eylulgormus replied

    perfect, i didnt notice that. Thank you!

  •  2
    eylulgormus replied

    one other question related to this: how do i translate the "share" text in front of the share icons? I couldn't find a string that handles that.

  •  1,845
    Elated replied

    Hello,

    You can change it directly in this file wp-content\themes\savory\framework\modules\shortcodes\socialshare\templates\list.php here http://screencast.com/t/eVmFBkYpj9

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    eylulgormus replied

    Thanks, but wouldn't the change be gone after i update the theme later? Since it's a core file?

  •  1,845
    Elated replied

    Hello,

    It will, but since it's just one label you can always change it. If you want permanently translate it, you can follow this explanation:

    Just install this software http://poedit.net/wordpress on your computer. Then run ithttp://screencast.com/t/wv1A4XtTKbz and import en_US po file from your theme folder/languages into the program.

    Next translate your labels like in the screenshot http://screencast.com/t/LhyzzhLJMda and check your site again.

    If your site admin is in another language (other than English) then click here to create new po filehttp://screencast.com/t/gliXcWMMoHuy for your language.

    Import en_US file from theme folder/language http://screencast.com/t/GTU9BisAcIw and select your new language from the Translation Language dropdown menuhttp://screencast.com/t/tBz2EbaA64fA and translate like advised previously.

    When you've finished translating, upload your new .po files to languages folder on your live server.

    If you don't want to loose changes after theme update, install and activate child theme. Then inside child theme create folder language and copy your translation files there. At last paste this function into child theme functions.php file

    if(!function_exists('eltd_load_child_theme_domain')) {
        function eltd_load_child_theme_domain() {
            load_theme_textdomain('eltd', get_stylesheet_directory().'/languages');
        }
        add_action('after_setup_theme', 'eltd_load_child_theme_domain');
    }

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    eylulgormus replied

    thank you!

  •  2
    eylulgormus replied

    Hello, I have a problem with some icons not showing up on certain pages sometimes. This happens in Chrome, and not in all pages. I thoguht this was perhaps a cache issue and tried on another computer but the same problem occurred. You can see the attached screenshot. (the "subeler" icon, "online satis" icon as well as sider arrows) It works on inside pages but not on homepage. Can you help me out? This is a bit annoying :(

    Thanks very much in advance!

    the url is www.dem-istanbul.com

    (I've tried to open a new ticket but it gives me an unknown error so i posted here as it's a bit urgent)

  •  1,845
    Elated replied

    Hello,

    You are welcome!

    It is caused by cross-origin issue. In order to fix this, you need to use this solution https://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/. It will work for all browsers. 

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    eylulgormus replied

    Thank you. I've added the code, however this didn't fix the issue. It still won't work on Chrome and Firefox. The weird thing is, it only happens on the homepage. All other pages work properly. Any ideas? :(

  •  2
    eylulgormus replied

    Just so you know - i figured this was caused by the CDN blocking access from non-www version of my domain. For some reason the code you've suggested didn't fix the issue, so i thought creating a redirect from non-www to www would work, so i've added the following code to htaccess and it now works fine. :)

    RewriteCond %{HTTP_HOST} ^dem-istanbul.com [NC]
    RewriteRule ^(.*)$ http://www.dem-istanbul.com/$1 [L,R=301]
    
  •  1,845
    Elated replied

    Hello,

    Thanks for letting us know!

    We are glad you found solution. If you have more questions, feel free to contact us again!

    Thanks 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.