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Public Tickets

Rusne83 Outdated copies of some WooCommerce template filesClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated February 1, 2018 at 9:30am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! Derikah issues with importing demo contentClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated January 1, 2018 at 10:49am   2 Most recent comment from Elated Themes:Hello There,Thanks for writing in.First, make sure that you increased server resources, or ask your hosting service to do that for you: max_execution_time = 300 memory_limit = 128M upload_max_files ... gretapigatto Portfolio settings - Home mainClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 26, 2017 at 2:36pm   4 Most recent comment from Elated Themes:Hello,If you want  to add some external link for each portfolio item >> just go to edit some desired Portfolio item >> navigate to Elated Portfolio Settings >> and then enter some Portfolio External ... sassykimchi CREATING A MASONRY GRIDClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 25, 2017 at 9:05am   2 Most recent comment from Elated Themes:Hello,You need to go to your wp-admin page >> alter some existing page or create a new one >> add Portfolio List shortcode >> and then set Portfolio Type to Masonry.Before that, just add several Portf ... Casey Fixing my mobile sliderClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 22, 2017 at 2:00pm   10 Most recent comment from Elated Themes:Hello, You can go to edit that slider >> >> Static/Global Layers >> And then you can click to mobile view in order to see how that will be shown on small screens. After that you can navigate to ... FrancescaFoxy Recent posts sliderClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 22, 2017 at 11:15am   25 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .slick-slider.slick-initialized i.slick-arrow {    font-size: 40px;    color: #fff;    width: 40px ... gretapigatto Main home - instagram sidebarClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 21, 2017 at 12:18pm   2 Most recent comment from Elated Themes:Hello,Just go to Appearance >> Widgets >> navigate to Side area >> Elated Instagram Widget gretapigatto logo headerClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 21, 2017 at 10:23am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! gretapigatto WPML plug inClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 21, 2017 at 10:15am   2 Most recent comment from Elated Themes:Hello,WPML is most popular multi language plugin, and our theme is full-compatible with that 3rd party plugin.Please, take a look at this article on How to Create a Multilingual WordPress Site with ... annacm menu bar AGAINClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 12, 2017 at 12:52pm   2 Most recent comment from Elated Themes:Hello,We have just tried to check this on your website, but since maintenance mode is enabled, we need your wp-admin credentials, so we can take a closer look.Anyhow, you can try to add this css in E ... Casey Mobile SliderClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 7, 2017 at 2:12pm   2 Most recent comment from Elated Themes:Hello,Just go to edit that slider >> and then click (right click) to desired element and afterward navigate to Visibility >> and disable it for some desired screens Casey Recreating Homepage Demo "Full Screen Slider"Closed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 7, 2017 at 9:18am   6 Most recent comment from Elated Themes:Hello, Regarding the issue with menu, could you please be more specific about it? Maybe some screenshots can be helpful, as well. If you want to have divided menu, note that for that header type, yo ... MichalOlejniczak Icons on mobile device (Samsung) does not workClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 6, 2017 at 3:34pm   2 Most recent comment from Elated Themes:Hello,If your font awesome icons or custom fonts are not showing up in a certain browser (mainly Firefox or IE), then you have two solutions you can take. Solutions: 1. Host the font on same domain ... MichalOlejniczak ThemeClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 6, 2017 at 9:09am   10 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! [deleted] Removing Social MenuClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated December 5, 2017 at 12:28pm   2 Most recent comment from Elated Themes:Hello, Just go to Appearance >> Widgets >> navigate to Fullscreen menu bottom widget area >>and Side Area