Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

Cwodo Listing single page front end don't show videoClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 16, 2017 at 3:19pm   4 Most recent comment from Elated Themes:Hello,If you are referring to Video URL within listing data settings, that's the bug in our theme. We will try to find solution for that and let fix in some of feature updates. Sorry again and thank y ... blugumhome SSL Break issueClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 16, 2017 at 11:11am   5 Most recent comment from Elated Themes:Hi there again,We have installed Really Simple SSL plugin for you and everything works fine:Let me know if there is anything I'm missing. Cwodo listing page customizationClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 14, 2017 at 1:35pm   6 Most recent comment from Elated Themes:Hello,Please let us know if there is anything else we can do for you, thanks! MDobs Amending Footer,Closed   FindMe - An Urban and Vibrant Directory Theme   Updated November 14, 2017 at 10:57am   4 Most recent comment from Elated Themes:Hello,1. That happens because you've disabled Footer top area within Elated Footer page settings, as you can see in the following screenshotNote that you need to set Footer options globally in Elated� ... Michel Filter SearchClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 13, 2017 at 3:08pm   20 Most recent comment from Elated Themes:Hello, We have answered regarding this question in your previous ticket >> https://elated.ticksy.com/ticket/1361496/As we mentioned there, we tried to check this in your back-end but we were not be ... Luz Menu Top BarClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 13, 2017 at 2:51pm   2 Most recent comment from Elated Themes:Hello, You can try to add this css underneath in Elated Options >> General >> Custom CSS field: @media only screen and (max-width: 1024px) { .eltd-top-bar, .eltd-top-bar-background { display ... sarehamla Elated listing filter doesn't workClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 10, 2017 at 3:47pm   5 Most recent comment from Elated Themes:Hello,We have just checked this on your site and it seems like search feature works just fine on this page >> http://www.alimentosdepalencia.com/elements/listing-search/But if the problem still persi ... Patrice Bowman Display Custom FieldsClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 7, 2017 at 12:16pm   4 Most recent comment from Elated Themes:Hello,Unfortunately, we have not tested WP Job Manager Field Editor 3rd party plugin yet, so can't really provide you with a solid response, however our theme is compatible with a lot of 3rd party pl ... Patrice Bowman MapsClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 6, 2017 at 8:42am   2 Most recent comment from Elated Themes:Hello,You need to create your google API key by following the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key Then you need to paste that key in Elated Opti ... ljcom the menu header is double showingClosed   FindMe - An Urban and Vibrant Directory Theme   Updated November 2, 2017 at 3:01pm   11 Most recent comment from Elated Themes:Hello,1. It seems like there is some plugin or css conflict. Try disabling all your 3rd party plugins one by one and test every time in order to identify the culprit.2. By default, all addresses tha ... dsgnbuero Sorry, no posts matched your criteria.Closed   FindMe - An Urban and Vibrant Directory Theme   Updated November 1, 2017 at 2:50pm   10 Most recent comment from Elated Themes:Hello,1. All addresses that you can find on Google Maps, should be shown in Listings. You can try to enter shorter address, for example >> Street 99, New York.2. Just go to edit desired Listing and th ... Patrice Bowman Elated listing search issuesClosed   FindMe - An Urban and Vibrant Directory Theme   Updated October 31, 2017 at 12:53pm   3 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .eltd-ls-main-search-holder .eltd-ls-main-search-holder-part.type2 .eltd-ls-main-search-holder-inner:nth ... Rob Remove Item from Listing SearchClosed   FindMe - An Urban and Vibrant Directory Theme   Updated October 30, 2017 at 8:42am   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.1. You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .eltd-ls-main-search-holder .eltd-ls-main-search-holder-part.type3 .eltd-ls-ma ... Patrice Bowman Elated Search and FTP BackendClosed   FindMe - An Urban and Vibrant Directory Theme   Updated October 27, 2017 at 1:52pm   6 Most recent comment from Elated Themes:Hello,It looks exactly the same like on our side (we have installed these plugins for locations >> https://wordpress.org/plugins/wp-job-manager-locations/ and https://wpjobmanager.com/add-ons/wc-pai ... ladymoustache Problemas with menuClosed   FindMe - An Urban and Vibrant Directory Theme   Updated October 27, 2017 at 10:41am   3 Most recent comment from Elated Themes:We're glad, ask if you need any further assistance!Best regards!