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Public Tickets

totsonthestreet Inserting my own imagesClosed   Borderland - A Daring Multi-Concept Theme   Updated January 28, 2019 at 2:25pm   10 Most recent comment from Elated Themes:Hello again Shelly,WP Bakery is not the cause of the issue. If you'd like to change the images within a page simply navigate to the page by going to Pages > All Pages > edit the one you want in the ca ... Jess Blackwell Mobile main menu buttonClosed   Borderland - A Daring Multi-Concept Theme   Updated January 28, 2019 at 2:12pm   2 Most recent comment from Elated Themes:Hello again Jess, We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand. I looked further into ... totsonthestreet WPBakery Page Builder ProblemClosed   Borderland - A Daring Multi-Concept Theme   Updated January 18, 2019 at 4:07pm   4 Most recent comment from Elated Themes:Hello Shelly,We tried logging in with the credentials you provided in another ticket but with no success?Could you please provide us with your wp-admin details so we can log in and investigate this fu ... taprils 404 headerClosed   Borderland - A Daring Multi-Concept Theme   Updated January 17, 2019 at 9:26am   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... marlinamoreno mobile spacing/padding & menu items disappearingClosed   Borderland - A Daring Multi-Concept Theme   Updated January 10, 2019 at 3:52pm   2 Most recent comment from Elated Themes:Hello Marlina,In order to change the padding you can add the following code to Appearance > Customize > Additional CSS @media only screen and (max-width: 480px){ .blog_single.blog_holder article.forma ... wildyell wpbakery pageClosed   Borderland - A Daring Multi-Concept Theme   Updated January 8, 2019 at 1:22pm   6 Most recent comment from Elated Themes:Hello zackheimcreative,Thank you for choosing our theme and writing in. Visual Composer and Rev Slider come with our theme as bundled plugin via extended licence we have bought. More about it can be ... totsonthestreet Elated Core (CPT) PluginClosed   Borderland - A Daring Multi-Concept Theme   Updated January 7, 2019 at 10:59pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolut ... krvance MP3 audio filesClosed   Borderland - A Daring Multi-Concept Theme   Updated December 28, 2018 at 3:47pm   6 Most recent comment from Elated Themes:Hi,Sorry for delay in answer, we are currently working with large amount of tickets. Thanks for a credentials. We are here if you have any additional questions. Have a nice weekend!Best Regards, Mike ... Alexandrefreire eltd_portfolio_imagesClosed   Borderland - A Daring Multi-Concept Theme   Updated December 24, 2018 at 3:02pm   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme!The only way you might be able to do this is by adding a third party plugin just for this purpose. You might want t ... ediblesorcery WooCommerce ProblemsClosed   Borderland - A Daring Multi-Concept Theme   Updated December 24, 2018 at 2:52pm   4 Most recent comment from Elated Themes:Hello again,I'm sorry to hear that you are having troubles. The solution for this particular problem is quite a simple one.All that needs to be done is for you to paste the following code into Elated ... mentorvoyage MultilingueClosed   Borderland - A Daring Multi-Concept Theme   Updated December 21, 2018 at 2:51pm   7 Most recent comment from Elated Themes:It was my pleasure! If there is anything else that we can help you with please don't hesitate to ask.Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on Theme ... Adam Visual Composer no longer supported after WordPress update?Closed   Borderland - A Daring Multi-Concept Theme   Updated December 21, 2018 at 2:50pm   5 Most recent comment from Elated Themes:Great to hear Adam.If there is anything else we can do for you please don't hesitate to ask!Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. J ... oran27 Visual Composer is not working on the themeClosed   Borderland - A Daring Multi-Concept Theme   Updated December 21, 2018 at 2:50pm   9 Most recent comment from Elated Themes:Hello again,Could you please provide us with your wp-admin details so we can log in and investigate this further?The elated sliders, however, while being created can be setup with the following setti ... ediblesorcery WP BAKERYClosed   Borderland - A Daring Multi-Concept Theme   Updated December 20, 2018 at 9:36pm   2 Most recent comment from Elated Themes:Hello,Please note that WP Bakery Page Builder comes in the state that is compatible with our theme. Please note that we included some elements developed by our side and some of them can cause some is ... David WP Bakery editor not workingClosed   Borderland - A Daring Multi-Concept Theme   Updated December 17, 2018 at 9:47am   7 Most recent comment from Elated Themes:Alright David,Please let us know if you need anything else.Best,George