Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I bought the template few days ago and still I cannot manage to make working the portfolio pages. I am really upset and worried about that.
What's happening is that when I create a portfolio article everything is fine. After few minutes if I open the page I visualize a 404 error page. How's possible and why?? I need to fix it absolutely. Please help me to understand what's going on.
I have already sent a ticket 2 days ago but still didn't get any answer.
Hello,
I bought the template few days ago and still I cannot manage to make working the portfolio pages. I am really upset and worried about that.
What's happening is that when I create a portfolio article everything is fine. After few minutes if I open the page I visualize a 404 error page. How's possible and why?? I need to fix it absolutely. Please help me to understand what's going on.
I have already sent a ticket 2 days ago but still didn't get any answer.
Waiting for your response,
Best
Rica
Hi Rica,
Sorry for the late response. It's caused because of the numbers of tickets we are getting these days.
We answered your question in here: https://elated.ticksy.com/ticket/1731582/
Let us know if you have any other questions!
Best regards,
Marie
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