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  Public Ticket #1755471
display as demo
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  • Franzs1985 started the conversation

    Hi, I've purchased the theme. I would like my website to display as the demo Creative Agency and then I'll change colours and images. How do I do that? Is there a description of the structure that I can follow? The website is in local right now so I can't provide you with a URL.

    Thank you!

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!

    Could you please try to import the demo following this article and please pay special attention to php resources stated.

    Complete Guide To Demo Import

    You should also make sure PHP version on your server is updated.  5.6 will do the job, but you may use 7 as well.

    max_execution_time = 300;
    memory_limit = 128M;
    upload_max_filesize = 128M;
    post_max_size = 256M;

    If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field. 
    And if you wish to import media library for our theme, check "Yes" for "Import Attachments"
    Then hit "Import" and follow console view.


    Once all the content imported you can edit it easily on individual pages and via Elated Options.

    After you finished demo import you can choose your homepage in Settings>Reading>Homepage Dropdown(just be sure to set your homepage to static page as well.


    Also please bear in mind that you have to import Revolution sliders separately following this article

    How to import Slider revolution?

    In case you have any further problems with this could you please provide us with your wp credentials and we will investigate this issue further?

    Please let us know if there is something else we can do for you! 

    Thank You,

    Kind Regards,

    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Franzs1985 replied

    Hi, thank you. I've imported the demo, however it doesn't display correctly. (15" FHD display).

    As you can see from the screenshots there are tags and html displaying and the images are larger than the window..website can be seen here https://frescotest.000webhostapp.com/

    Thanks

  •  1,845
    Elated replied

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    This is because WPBakery page editor is not activated. Please activate WPBakery and this will disappear and all the elements that are created with that page editor will appear. 

    Let us know if you have any other questions and if you managed this! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Franzs1985 replied

    Hi thank you.

    that worked.

    I have another question. Once I've finished customizing my website on my local server, what's the best way to move/replicate the website on my hosting? Do I need to reinstall every single plugin and import the demo again there?

    Also I'm looking to edit this portfolio http://yvette.elated-themes.com/portfolio-item/young/

    However I don't see WPBakery, just raw shortcodes/html and the elated options below. Should I edit the text directly inside the old editor?

    One last thing, in the contact form, how to set the default height of the message field? Because it displays really bigger than the others

    Thanks!

  •  1,845
    Elated replied

    Hi there,

    1. Here is the helpful guide on migrating your wp site: 

    https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/

    2. In order to edit portfolio pages you need to activate wpbakery for this custom post type:

    In order to enable WPBakery Page Builder for WordPress (formerly Visual Composer) on Different Post Types like Posts or Portfolio Pages.

    You need to navigate to Dashboard > WPBakery Page Builder > Role Manager > choose a role > set Post types to Custom > check the post types where you want a builder to show in.

    6106680688.png

    3. You can set custom height with this css code:

    textarea.wpcf7-form-control.wpcf7-textarea {
        height:51px;
    }

    Best,

    George



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Franzs1985 replied

    Hi, thanks that worked.

    I have other questions about changing some colors (should I open a different ticket?).

    I'm using the Creative Agency homepage.


    1) I want to change the color of a menu item after I've clicked on it (right now is default red). For example when clicking on a menu item, I will be redirected to that page and the menu item clicked stays red. How do I change this color?

    2) I see in Elated options I can change the colour of all links but I need to change differently (from the others) the blog titles displayed with the Elated Blog list

    3) I'm trying to change the colour of the Elated Portfolio list (before the blog list). I want to change the coloured lines in the background (now dark green). I see the Border Color option in the Design section (WP Bakery) of the Elated Portfolio, but that won't do anything. How can I change that border's color?

    3a) In the same block, how can I target individually the name of each of the element (and possibly the category displayed)

    4) the "buy theme", "purchase" and "read more" links don't seem to change color accordingly with the other links (through the Elated panel -> Font -> Link). How do I change those color?


    Thank you a lot!!



  •  1,845
    Elated replied

    Hello,

    We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.

    1- To change this color you could try changing it by navigating to Elated Options > Fonts > Text > Links and change the Hover Link Color(see image bellow)

    2752180514.png

    If this does not resolve the issue please use the following code by copying it into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS

    .eltdf-main-menu>ul>li>a:hover,
    .eltdf-main-menu>ul>li.eltdf-active-item>a {
        color: blue;
    }
    

    2- In order to change the hover color of any title link use the following code:

    h1 a:hover,
    h2 a:hover,
    h3 a:hover,
    h4 a:hover,
    h5 a:hover,
    h6 a:hover,
    p a:hover {
        color: blue;
    }
    

    This code will change the color of all title links. All that is left for you to edit within the code is the color you'd like and replace the blue that I put in.

    3- In order to change this color use the following code:

    .eltdf-portfolio-list-holder.eltdf-pl-gallery-bordered article .eltdf-pl-item-inner .eltdf-pli-border-holder {
        border: 3px solid blue;
    }
    

    3a- If you'd like to target specific portfolio items use the following code for each of them and change the article post id number accordingly:

    .eltdf-portfolio-list-holder.eltdf-pl-gallery-bordered article.post-122 .eltdf-pl-item-inner .eltdf-pli-border-holder {
        border: 3px solid blue;
    }
    

    4- In order to change the hover color of the buy theme link and similar ones use the following code:

    .eltdf-btn.eltdf-btn-simple:not(.eltdf-btn-custom-hover-color):hover {
        color: blue!important;
    }
    .eltdf-btn.eltdf-btn-simple:before {
        background-color: blue;
    }
    

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Franzs1985 replied

    Hi, thanks for the reply.

    About previous 1) unfortunately it doesn't work for children items (links to portfolio items, in the dropdown), they still display with the original Yvette red color

    Other q:

    2) how to individually target the titles and categories of each entry of the Elated Portfolio items displayed in the homepage?

    3) how do I change the logo image in the footer?

    4) is it possible to know the font size of the logo you used in the top menu? I'm using the same font and same image size but it looks slightly lower than the menu items

    5) In the Elated Call to Action, I'm trying to change the background color of the section (from WP-Bakery) but the alpha seems to not work correctly. How do I target the section in the css directly?

    6) In the footer, I'm trying to change background color (through Elated panel) but it's missing alpha channel. How can I target the element in CSS? I'm talking about the background with the "arrows" icons

    Thank you!

  •  1,845
    Elated replied

    Hello again,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.

    1- Here is the updated code to fix this:

    .eltdf-main-menu>ul>li>a:hover,
    .eltdf-main-menu>ul>li.eltdf-active-item>a,
    .eltdf-drop-down .second .inner ul li.current-menu-ancestor>a,
    .eltdf-drop-down .second .inner ul li.current-menu-item>a,
    .eltdf-drop-down .second .inner ul li:hover>a {
        color: blue;
    }
    

    2- You could target the specific title by using the following code:

    a[title='Exciting and inspiring art']:hover {
        color: aliceblue;
    }
    

    You will have to change the value of the title accordingly, and duplicate this code for every post title you'd like to target.

    3- To change the footer logo image you need to navigate to Appearance > Widgets > Footer Bottom Column > Image widget(see image bellow)

    7308147215.png

    4- This might be due to the fact that you have white space above the logos content. If you're having trouble fixing this could you please provide us with your wp-admin credentials and more details including screenshots so we can log in and investigate this further? Thanks in advance.

    5- It is the row that has the color set so you will have to change its' background color(see image bellow)

    4247272163.png

    6- In order to change this please paste the following code into Appearance > Customize > Additional CSS 

    .eltdf-page-footer .eltdf-footer-bottom-holder.eltdf-footer-bottom-predefined-style {
        background-color: blue;
    }
    

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Franzs1985 replied privately
  •  1,845
    Elated replied

    Hello there,

    Thanks for writing in!
    We are very sorry about the delay, we were working with limited resources last week!

    2)You can try to use nth-of-type() selector(you should just switch the number in brackets for each portfolio item)

    https://yvette.elated-themes.com/

    .eltdf-portfolio-list-holder article:nth-of-type(2) h5.eltdf-pli-title {
        color: red;
    } .eltdf-portfolio-list-holder article:nth-of-type(2) .eltdf-pli-text .eltdf-pli-category-holder {
        color: green;
    }

    4222562794.png



    4)Could you please let us know when your website gets online, thanks? In a menwhile you can try code bellow;

    .eltdf-logo-wrapper a img {
        margin-top: -20px;
    }

    5)This error is probably caused by some recent changes in google map API. Here is what you can try.

    1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
    2. Then you need to go to Elated Options -> General and add it to the Api Key field
    And then you need to add the page(s) to the list of allowed referrers.
    You can check this link also how to do this http://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror
    Also see API keys in the Google API Console - https://console.developers.google.com/project/_/apiui/credential . For more information, see Best practices for securely using API keys - https://support.google.com/cloud/answer/6310037 .
    Also try going to Developer Console -> APIs & auth -> APIs
    Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.


    Please let us know if there is something else we can do for you!
    Thank You,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.