Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Since you used some other editor, you will have to recreate those pages using WPBakery.
We can suggest you to try to install the theme on localhost, using XAMPP or MAMP (if you're using Mac). After you do that, you can import our demo content (those pages, posts, courses etc) using this guide Complete Guide To Demo ImportThis why you will have all of the content on you localhost and you can replicate those on your website.
Basically, you can import demo on your live site, but there is risk to lose some of your current content if you have for example same slugs for the pages, post like on our demo (same name of the pages, posts). This will be overwritten with demo import.
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I have these 2 questions:
1 - Can I have 2 menus like in the image?
2 - There is a easy way of how to make the page of my courses that already exist to be the same as in the example of home1
Best
Hi there,
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
1. I suggested you this in the following ticket: https://elated.ticksy.com/ticket/1807751/
2. Can you tell me, did you use some other theme and other page editor?
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
2. Can you tell me, did you use some other theme and other page editor?
Yes, we were using another theme and I installed and activated but the pages did not come correctly and are unconfigured.
It would be nice if we had at least one page of this new template to follow the example and pass our content.
Best Regards
Leo
Hi Leo,
Since you used some other editor, you will have to recreate those pages using WPBakery.
We can suggest you to try to install the theme on localhost, using XAMPP or MAMP (if you're using Mac). After you do that, you can import our demo content (those pages, posts, courses etc) using this guide Complete Guide To Demo ImportThis why you will have all of the content on you localhost and you can replicate those on your website.
Basically, you can import demo on your live site, but there is risk to lose some of your current content if you have for example same slugs for the pages, post like on our demo (same name of the pages, posts). This will be overwritten with demo import.
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.