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  Public Ticket #1884621
MALFUNCTIONING FEATURES
Closed

Comments

  • SQT Web started the conversation

    I purchased a premium theme of BizFinder WordPress Theme, i have installed the theme and imported all demo data, i am still customizing the theme, i discovered the Search Feature is not displaying on the site, though when i inspect the code, it shows that its there but its not displaying.

    I also discovered that the Listing Category does not display on the home page.

  •  1,845
    Elated replied

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    Welcome to your support management and thank you for choosing our theme!

    Can you provide me admin credentials so I can take a look and see why this is happening with the search on homepage? Did you've added API key for the maps?

    About which Listing category you're talking about? Send me some screenshots so I can understand this better. 

    Thanks in advance!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   SQT Web replied privately
  •  1,845
    Elated replied

    Hello again,

    This appears to be a duplicate of your other ticket https://elated.ticksy.com/ticket/1890733/. We can continue our conversation there - thanks!

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.