Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1893484
sidebar html
Closed

Comments

  • mike corso started the conversation

    How come this form isn't showing in the right sidebar (bottom) of https://www.roov.io/help-us-get-to-the-final-4/:


    <!-- Begin MySiteAuditor -->
    <script src="//cdn.mysiteauditor.com/audit-tool.js" type="text/javascript"></script>
    <h2 id="seogroup-embed-title">Free SEO Audit Tool</h2>
    <div id="seogroup-embed"  data-apikey="f0d178d60de32330c2ce89a87ee94e3820abb1fc" data-language="english" data-type="responsive" data-hex="#3261c7"></div>
    <!-- End MySiteAuditor -->


  •  1,845
    Elated replied

    Hi there,

    I wrote you about 3rd party plugins here: https://elated.ticksy.com/ticket/1893247/ Also, when it comes 3rd party scripts, it's the same. That script is not tested with our theme and I can not guarantee your that it will work. Maybe it can be in conflict with some other scripts that goes with our theme or with plugins that are included to your website. 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.