Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1962199
product page
Closed

Comments

  • kate started the conversation
    April 4, 2019 at 3:37pm

    hi

    ive written a previous ticket 5 days ago. I would really appreciate an answer asap now.

    the update, hasnt fixed any of my issues with this theme.


    also how do you change the "description" to another word on the product page

    hope you can help asap

    thanks

    kate

  •  1,845
    Elated replied
    April 9, 2019 at 3:35pm

    Hello again Kate,

    I apologize once again for the late reply.

    1- This appears to be a duplicate question of your other ticket(https://elated.ticksy.com/ticket/1962182/) I will do my best to answer it there.

    2- Theme labels can be changed with poedit software which is native wordpress way - following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners

    Hope this helps if there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.