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They sent me by email a URL with the update of the template, but my question is whether it will affect me all the changes that I have already made with the version of the last template
Please note that all content and settings have been stored into your wp database, so if you update your theme properly (following the instructions below) none of existing content or settings will be lost. We always suggest to update the theme via FTP.
You can upgrade your theme by performing the following steps:
1. Download latest All files & documentation file from ThemeForest (your Downloads page)
2. Extract it and locate theme-name.zip
3. Extract theme-name.zip and locate the theme-name folder
4. Copy/Replace the content of theme folder to /wp-content/themes/theme-name folder of your web site.
After that you just need to re-install all required plugins.
We always recommend creating a full site backup before the update.
* Just note that if you made some modifications within core theme files, that will be overridden during the update.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
This appears to be a duplicate of your other ticket(https://elated.ticksy.com/ticket/2008921/), so I'll be closing it. We can continue our conversation there - thanks!
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Please note that all content and settings have been stored into your wp database, so if you update your theme properly (following the instructions below) none of existing content or settings will be lost. We always suggest to update the theme via FTP.
You can upgrade your theme by performing the following steps:
1. Download latest All files & documentation file from ThemeForest (your Downloads page)
2. Extract it and locate theme-name.zip
3. Extract theme-name.zip and locate the theme-name folder
4. Copy/Replace the content of theme folder to /wp-content/themes/theme-name folder of your web site.
After that you just need to re-install all required plugins.
We always recommend creating a full site backup before the update.
* Just note that if you made some modifications within core theme files, that will be overridden during the update.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I updated the template it appears server errors
How can I fix it?
Thank you
Hello again,
This appears to be a duplicate of your other ticket(https://elated.ticksy.com/ticket/2008921/), so I'll be closing it. We can continue our conversation there - thanks!
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.