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Public Tickets

Paul Edit Menu Bar width and Top Bar informationClosed   Virtuoso - A Theme for Creative Art Businesses   Updated September 7, 2016 at 7:19pm   5 Most recent comment from Elated Themes:Hello here,In order to set a color for menu items please add this css code and instead of this colors set your own: .eltdf-dark-header .eltdf-page-header>div:not(.eltdf-sticky-header) .eltdf-main-men ... Paul instagram integrationClosed   Virtuoso - A Theme for Creative Art Businesses   Updated September 7, 2016 at 6:09pm   4 Most recent comment from Elated Themes:Hello,Could you please send us WP admin access as well as FTP access, so that we can inspect this further?Thanks  Michelle See More Link Issue & Filtered PortClosed   Virtuoso - A Theme for Creative Art Businesses   Updated September 5, 2016 at 7:37pm   6 Most recent comment from Elated Themes:Hi,Thanks for noticing this, we have forwarded this to our dev team. As you know, mistakes happens which our users notice and we are doing our best to find solutions for this issues. Thanks for patien ... Paul Portfolio FunctionClosed   Virtuoso - A Theme for Creative Art Businesses   Updated September 5, 2016 at 7:25pm   2 Most recent comment from Elated Themes:Hello,Thank you for your suggestions. We're trying to make our theme user friendly,  but some features can not be achieved in that way. We will forward this to our dev team immediately. Thanks  Michelle post update issueClosed   Virtuoso - A Theme for Creative Art Businesses   Updated September 5, 2016 at 7:25pm   2 Most recent comment from Elated Themes:Hello,Okay we are glad that you found this.Thanks  Michelle Filtered PortfolioClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 26, 2016 at 5:52pm   2 Most recent comment from Elated Themes:Hello again,We also need your WP admin for this issue, in order to inspect this closer?Thanks  Alessandro Fioralba PortfolioClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 22, 2016 at 3:20pm   6 Most recent comment from Elated Themes:Hi Borja,Glad that everything is working now!Please let us know if there is anything else we can do for you, thanks! Erica Marros Portfolio item in galleryClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 18, 2016 at 6:15pm   2 Most recent comment from Elated Themes:Hello here,Please add following css code in Elated Options > General > Custom CSS. You should paste desired color instead of this random. .eltdf-item-excerpt-inner > p {   color: red !important;} ... Michael Campion Error messagesClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 10, 2016 at 3:45pm   2 Most recent comment from Elated Themes:Hello Michael,In order to fix this, you have to import Rev slider for each page. Here is explanation how you should achieve that:You should go to Slider Revolution -> Import Slider and you need to nav ... Erica Marros Portfolio OrderClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 9, 2016 at 1:23pm   2 Most recent comment from Elated Themes:Hi Erica,This is happening because the ID of the ruby post is greater then the the one from the post that is listed at the beginning and this is why you're having this issue. http://screencast.com/t/ ... Michelle Spacing disappearedClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 4, 2016 at 7:31pm   4 Most recent comment from Elated Themes:Hello again,Okay!Then let us know, if you have any other question.Thanks   Amy Blog only displays maximum of 2 pagesClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 1, 2016 at 6:07pm   2 Most recent comment from Elated Themes:Hello,Could you please provide us your WP credentials, so that we can inspect your issue closer?Thanks Erica Marros Dimensions Closed   Virtuoso - A Theme for Creative Art Businesses   Updated July 25, 2016 at 7:20pm   2 Most recent comment from Elated Themes:Hello,1) Slider Images: 1900x1100px2) Portfolio and Gallery images: 1300x940px3) Blog featured images: 1300x715pxThanks Nicole Cormier Opening a Porfirio ItemClosed   Virtuoso - A Theme for Creative Art Businesses   Updated May 31, 2016 at 9:05pm   2 Most recent comment from Elated Themes:Hi,Unfortunately that is not possible. Lightbox effect is only possible for portfolio single items, sorry  Ivy Portfolio single item doesn't appearClosed   Virtuoso - A Theme for Creative Art Businesses   Updated May 30, 2016 at 5:59pm   2 Most recent comment from Elated Themes:Hi,Just use this snippet, and pasted it in virtuoso/framework/modules/portfolio/portfolio-functions.php file just below opening php tag: http://screencast.com/t/8KJAc7eB9j require_once(ABSPAT ...