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Public Tickets

carol installing themeClosed   Virtuoso - A Theme for Creative Art Businesses   Updated May 10, 2016 at 5:53pm   2 Most recent comment from Elated Themes:Hi Carol,We already answered on this ticket: https://elated.ticksy.com/ticket/759667, please check that ticket and continue further conversation there..... Aztix Portfolio templateClosed   Virtuoso - A Theme for Creative Art Businesses   Updated May 6, 2016 at 7:06pm   2 Most recent comment from Elated Themes:Hi,We have answered on your private ticket. Sorry once again for inconvenience  Alessandro Fioralba Visual Composer not workingClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 29, 2016 at 2:33pm   4 Most recent comment from Elated Themes:Hi JR,This is link to Alessandro private ticket, so only we and him can access that ticket.As we can see, you don't have any submitted ticket. So, please submit new ticket where you can describe your ... Alessandro Fioralba Visual ComposerClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 29, 2016 at 2:30pm   4 Most recent comment from Elated Themes:Hi Alessandro,Thanks for the update. But, as we can consider from the other ticket conversation this issue is solved. We'll check second ticket about different issue, so we'll consider this one as sol ... Sean Portfolio List See More link IssueClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 27, 2016 at 6:13pm   8 Most recent comment from Elated Themes:You are welcome :)We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme ... Federico Font settingsClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 13, 2016 at 5:21pm   8 Most recent comment from Elated Themes:HI Federico,We've inspected this closer and we were able to reproduce this issue. Unfortunately we're not able to solve this issue so fast and we proceeded this to our dev team... Sorry for inconvenie ... Marius Center MenuClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 6, 2016 at 4:22pm   4 Most recent comment from Elated Themes:Hi Linda, You can adjust sticky menu position with this code below, add this code to custom css in Elated Options > General: .eltdf-page-header .eltdf-sticky-header .eltdf-sticky-nav {  ... Linda vertical separatorClosed   Virtuoso - A Theme for Creative Art Businesses   Updated April 6, 2016 at 4:09pm   4 Most recent comment from Elated Themes:You're welcome Linda :))We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our ... Oyinkan Home PageClosed   Virtuoso - A Theme for Creative Art Businesses   Updated March 28, 2016 at 3:16pm   2 Most recent comment from Elated Themes:Hi,Pease note that the Frontend view for Visual Composer has been intentionally disabled since some of the added custom shortcodes require page reload because of script calculations, and due to thi ... Liz Change hover color on iconsClosed   Virtuoso - A Theme for Creative Art Businesses   Updated March 7, 2016 at 9:15pm   4 Most recent comment from Elated Themes:Hi Liz, You can change those icons hover color with this code below, add this code to custom css in Elated Options > General: .eltdf-icon-list-item:hover .eltdf-icon-list-icon-holder-inner .e ... Franco Load more link on Elated Blog ListClosed   Virtuoso - A Theme for Creative Art Businesses   Updated March 7, 2016 at 9:12pm   2 Most recent comment from Elated Themes:Hi Franco,Unfortunately that Load more link/button is only available if you're using Blog masonry page template, but it is not part of Elated post list element/shortcode...http://screencast.com/t/6rpr ... Marius Mobile device settings?Closed   Virtuoso - A Theme for Creative Art Businesses   Updated February 3, 2016 at 1:57pm   2 Most recent comment from Elated Themes:Hi,Please use this snippet, paste it in Elated Options > General > Custom Code > Custom CSS field:@media (max-width: 1200px) { .eltdf-boxed .eltdf-footer-inner, .eltdf-boxed .eltdf-wrapper-inner { ... Filippo Concas LOGO SIZE VIRTUOSOClosed   Virtuoso - A Theme for Creative Art Businesses   Updated January 13, 2016 at 1:23pm   2 Most recent comment from Elated Themes:Hello,The code is a bit different depending on the theme you use.For Virtuoso theme, try adding this css code in Elated Options -> General -> Custom CSS field:.eltdf-page-header .eltdf-logo-wrapper a ... Marius How to edit "info"-line?Closed   Virtuoso - A Theme for Creative Art Businesses   Updated January 12, 2016 at 7:13pm   8 Most recent comment from Elated Themes:You're welcome Marius :)Greetings, yaron demo contentClosed   Virtuoso - A Theme for Creative Art Businesses   Updated January 12, 2016 at 5:01pm   6 Most recent comment from Elated Themes:Hello,Could you please open new private ticket, and send us a link to your site as well as WP admin access so we can take a look at your issue?If your demo import does not upload content (after import ...